Job Description

Location:

Unit 101, Claydon Business Park, Great Blakenham, Ipswich

Hours:

Monday - Friday, 09:00-17:30 (with 30 minute lunch break)

About the Role

As an Invoicing Coordinator on our KFC contract, you play a key role in keeping our financial processes running smoothly. You'll be responsible for ensuring accurate, timely invoicing across equipment sales, installations, cleaning services, service calls, and spare parts. Your work helps maintain strong customer relationships and supports the financial wellbeing of the business.

This is a great opportunity for someone who's detail?driven, organised, and enjoys being an important member of key project team.

What You'll Be Doing: Core Responsibilities

Accurately process and issue invoices for equipment sales, installation jobs, cleaning and service calls, and spare parts orders. Ensure all invoices meet customer?specific procedures and contractual requirements. Maintain thorough documentation of all invoicing?related communication in the account system. Work collaboratively with Sales, Service, and Operations to resolve invoice queries or discrepancies. Support continuous improvement work to strengthen invoicing accuracy and efficiency.

Day-to-Day Tasks

Check all invoicing details -- pricing, discounts, customer info -- for accuracy. Liaise with Sales and Service teams to confirm completed work before raising invoices. Track the progress of open and pending invoices to keep billing on schedule. Maintain and update customer records as needed. Handle internal and external queries around invoices, payment terms, and disputes. Reconcile credit notes, adjustments, and invoice issues with Finance. Prepare reports on billing activity, revenue forecasts, and outstanding invoices. Work with Collections when follow?up on overdue invoices is required.

What You'll Bring

Experience in invoicing, billing, finance admin, or sales operations. Strong understanding of invoicing processes and financial documentation. Good working knowledge of Microsoft Office -- especially Excel. High level of accuracy and attention to detail. Excellent organisation and time?management skills. Clear communication and a customer?focused approach.

What We Offer

24 days annual leave (excluding bank holidays) Pet policy Free period products Company events A supportive working environment with opportunities to progress
If you're looking for a role where your attention to detail and teamwork really make a difference -- we'd love to hear from you. Apply today and take the next step in your career with us.

Job Types: Full-time, Permanent

Pay: 25,500.00 per year

Benefits:

Additional leave Company events Free parking On-site parking
Experience:

Microsoft Office: 1 year (preferred) Invoicing: 1 year (preferred)
Work Location: In person