Job Description

About Gustharts

Gustharts is a small family run business that's been established for 40 years based in a lovely rural location at The Milkhope Centre in Seaton Burn.

As a Stihl Dealer we sell a variety of Stihl machines and Arboricultural equipment from our showroom as well as service and repair all major mowers, chainsaws and strimmer's. All departments including our very busy website team are supported from a well - stocked and managed onsite stockroom.

Main Purpose:

Enjoy dealing with general public positively. Create a warm and welcoming atmosphere for customers to encourage loyalty. Sell products stocked using product knowledge and offer best advice.

All training will be given on products sold but previous experience and a strong interest in outdoor power equipment, garden machinery and climbing equipment would be advantageous.

Job details:

Sell to customers with a positive attitude, a friendly manner, and a desire to meet the company target. Build excellent product knowledge using training and experience.

Answer the phone and deal with phone queries and potential sales. Record all sales and quotes accurately.

Accurately follow processes on computer to maintain accurate stock records and product sales.

General retail duties including cleaning and merchandising stock on sales floor. Always maintain shop standards. Ensure goods are priced correctly.

Expectations:

Work as a team to support each department, achieve goals.

Friendly and approachable always demonstrating a confidence and willingness to help customers, dealing with customers positively.

Ready to learn and prepared to research new products.

Can use own initiative, personal drive and focus on the customer to always deliver a superb customer experience.

Experience

Experience within a

sales environment

is preferred however a desire to help customers and an interest in the products would also be considered.

Experience within the industry would be advantageous and all training in sales would be given to the right candidate.

Additional Details

Shop hours are Monday to Friday 8am till 5pm.

Must be available for Saturday working 8.30am - 12.30pm on rotation during summer months (April to Sept) and is paid at overtime rate.

Must be able to drive to due location not being near any public bus stops and at times may be required to drive the company van for deliveries.

Summary

As a Sales Assistant, you will be integral to enhancing customer experiences and driving sales within our organization. Reporting to the Shop Manager, your core communication skills will enable you to effectively engage with customers, while your abilities will help cater to a diverse clientele. You will utilize relevant skills such as time management and organizational skills to ensure efficient operations. Your role will involve assisting with merchandising and maintaining a welcoming environment, ultimately contributing to the overall success of our sales team. Join us in delivering exceptional service and support to our customers.

Job Types: Full-time, Permanent

Pay: From 12.60 per hour

Expected hours: 40 per week

Additional pay:

Performance bonus
Benefits:

Additional leave Bereavement leave Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekend availability
Ability to commute/relocate:

Newcastle upon Tyne NE13 6DA: reliably commute or plan to relocate before starting work (required)
Experience:

Sales: 1 year (preferred)
Work Location: In person