Job Description

Job Overview

We are seeking a motivated and friendly Cashier/Sales Assistant to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions efficiently. Your ability to communicate effectively and manage time will be crucial in creating a positive shopping experience.

We are currently looking for Customer Sales Assistants to join our existing team at Shell Fakenham with hours ranging from 16 -34 per week, plus additional to cover holidays and sickness.

The applicant has to be over the age of 18 due to the nature of job.

Please do not apply if you cannot work a flexible shift pattern, inclusive of days, evenings and weekends.

We are looking for someone who is:

Flexible and available to work evenings and late afternoons Monday - Sunday.
Comfortable working on their own and able to use initiative.
Competent, reliable and punctual and able to work in a fast pace environment.
Polite, friendly with a bubbly personality.
Willing to pick up extra shifts to cover sickness/holidays.
Here at Shell Fakenham, we pride ourselves on our customer service, and do our best to ensure every customer enjoys a pleasant and efficient visit to our garage.

Our Customer Sales Assistants are the face of the garage and can be very influential in how a customers visit goes.

As a Customer Service Assistant you'll be expected to;

Provide great customer satisfaction through excellent service.
Keep the store clean and presentable.
Replenish stock and date rotate.
Understand the Hot Food/Cooking process. (Training is provided).
Work well under pressure without supervision.
Be able to provide additional cover for holidays and sickness.
Staff members are expected to be flexible and work the shift they have be scheduled to.

Rotas are available once training is completed.

Full training provided.

Part uniform provided, you will be required to wear black trousers and black shoes.

Duties

Greet customers warmly and assist them with their purchases. Operate the cash register and handle cash, credit, and debit transactions accurately. Maintain a clean and organised checkout area to enhance customer experience. Upsell products by effectively communicating promotions and special offers to customers. Collaborate with team members to achieve sales targets and improve overall store performance. Ensure compliance with company policies and procedures regarding cash handling and security.

Qualifications

Basic maths skills for accurate cash handling and transaction processing. Excellent communication skills in English. Previous experience in sales or customer service is an advantage but not essential. Ability to upsell products through effective communication and persuasion techniques. A friendly disposition with a passion for providing outstanding customer service.
Join our team as a Cashier/Sales Associate, where your contributions will help create memorable shopping experiences for our customers!

Job Type: Permanent

Pay: 12.21 per hour

Expected hours: 16 - 34 per week

Additional pay:

Yearly bonus
Benefits:

Company pension
Schedule:

Day shift Monday to Friday Night shift Overtime Weekend availability
Work Location: In person