Job Description

ABOUT PIMES

We are

PIMES

. A strategic Brand Management and People Partner like no other. We are based in multiple stores across the UK and work with a range of luxury brands, offering flexible work to employees for whom this appeals to. Our people are at the forefront of everything we do and by joining our team you will become part of our

PIMES

family. At

PIMES

we have three core values; to be authentic, to be adaptable, and to ensure our people come first. As a company we strive to build authentic relationships with our customers and make sure they leave having had an exceptional experience. We have built a great relationship with the luxury brands we work with and are looking for dedicated, hardworking, enthusiastic, and dependable staff to join our growing team.

THE JOB ROLE

We are currently recruiting for a

Sales Associate

to join our luxury retail team on a variable hour contract. This position is well suited to those that need a role flexible enough to fit around other commitments. It would involve working with our high-end clients in the fragrance department at Selfridges, Manchester. Flexibility across both Manchester, Exchange Square and Manchester, Trafford is preferable. We are looking for an adaptable and enthusiastic candidate who is a sales-driven individual. The ideal candidate would have a positive disposition, a strong storytelling ability and a love for building authentic and positive client relations with both local and international consumers. Applicants must have a passion for luxury beauty and fragrance and previous retail experience is preferred. This role offers the chance to build relationships with staff and managers across the beauty departments in both stores and beyond.

KEY RESPONSIBILITIES

Bringing energy & optimism to every interaction

Building and maintaining positive business relationships with clients and staff

Delivering passionate and engaging customer experiences

Ensuring sales targets & agreed KPI's are achieved

Leaving a memorable impression on everyone you work with, with a focus on growing the

PIMES

and any partner brand's reputation

Always adhering to the highest professional standards

Reporting accurate daily sales figures and any brand insights directly to the brand managers/Pimes management/host store management

Maintaining VM standards from open to close of business

Ensuring the counter continuously upholds excellent hygiene standards, including clean units, stock and testers.

Operating cash registers, processing payments and handling cash without discrepancies or errors

Communicating any counter needs or concerns

Performing in depth customer consultations, sharing and demonstrating product knowledge and personal recommendations

Assisting with maintaining the required inventory levels

Driving brand loyalty

Assisting with the organisation and execution of brand events in store

THE INDIVIDUAL

- Interest in the beauty/fragrance industry and popular brands/products

Able to manage time effectively

Excellent communicator

Gifted storyteller

Team player

Target motivated

Highly professional and self-disciplined

Able to maintain good business relationships with clients and fellow staff members

Able to work efficiently in a fast-paced, sales driven environment

Punctual, reliable and trustworthy

Passionate and positive with a can-do attitude

People's person

THE BENEFITS

Training and support

Annual Leave and Family Leave in line with statutory entitlements

Access to the

PIMES

wellbeing program

Opportunities to work in creative and exciting luxury environments

Brand incentives

Fits around other commitments

Pay: 12.60 per hour

Benefits:

Canteen Company pension Health & wellbeing programme Referral programme
Schedule:

Weekend availability
Experience:

beauty: 1 year (preferred) Retail sales: 1 year (required)
Work Location: In person

Reference ID: Sales Associate (Fragrance)