Job Description

Sales & Business Customer Service Assistant

A role for those looking to progress, develop commercial skills, and build a long term career

We are looking for a Sales & Business Customer Service Assistant who is intentionally seeking progression and wants to develop strong client facing and commercial skills within a structured environment.

This role is suited to someone who values ownership, relationship building, and learning through execution. It is not a purely reactive customer service role. You will be involved in meaningful client interactions and business conversations, with responsibility and trust given early.

The Role

You will support the development and management of business relationships while working closely with sales and operations teams. The focus is on understanding how customer experience, sales support, and relationship management contribute to sustainable business growth.

Key Responsibilities

Act as a trusted point of contact for business clients, providing tailored and professional support Guide clients through available services and recommend solutions aligned with their goals Represent the brand confidently in client facing environments Support outreach and engagement initiatives to strengthen brand presence Identify potential opportunities during client conversations and support lead development Maintain accurate records of client interactions, preferences, and follow up actions Provide on the ground support during client meetings, events, and relationship building activities Address client enquiries with a focus on long term satisfaction and retention
This Role Is Best Suited To Someone Who

Is actively seeking progression and long term career development Enjoys working with people and building professional relationships Takes ownership and follows through on responsibilities Communicates clearly and confidently in client facing situations Is organised, reliable, and adaptable Is motivated by growth, learning, and contribution
Previous experience in customer service, sales, or client support is helpful but not essential. We value mindset, consistency, and willingness to develop.

What We Offer

Structured onboarding and hands on training Exposure to real client interactions and commercial environments Ongoing mentorship and performance feedback Clear progression opportunities based on results and contribution A team culture built around standards, accountability, and growth
Equal Opportunity Statement

We are an equal opportunity employer. Applications are assessed based on alignment, capability, and long term potential.

Job Types: Full-time, Permanent

Pay: 26,420.00-26,700.00 per year

Benefits:

Company events Employee mentoring programme
Ability to commute/relocate:

Sheffield S1 2EX: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person