Job Description

We have an exciting opportunity for a well-presented, friendly and trustworthy salesperson to work in one of our inspiring, design-led tile showrooms based in Bournemouth. Our showrooms offer a wealth of ideas regarding how to use our beautiful tiles to create a truly stunning room. As a Company we believe our sales team are passionate about our brand and they create a fantastic shopping experience for our customers by focusing on combining expert knowledge with a welcoming and helpful approach.

We are looking for someone who is a natural salesperson and communicator with an outgoing, enthusiastic and confident personality together. The successful candidate will demonstrate that they are able to work on their own initiative and as part of a team.

As a Sales Consultant some responsibilities will include:

Greeting customers and helping them to effectively find what they are looking for.

Inspiring customers' tiling projects.

Successfully completing sales accurately and efficiently.

Continually learning about our product ranges which we regularly update to meet changing tile trends.

PURPOSE OF THE ROLE

As a Sales Consultant you will be responsible for providing expert advice and sales support to clients. Your primary role will involve collaborating with customers to understand their design preferences and requirements, offering tailored solutions and guiding them through the sales process. You will play a pivotal role in ensuring customer satisfaction and achieving sales targets.

MAIN RESPONSIBILITIES

Provide exceptional customer service and guidance to all customers. Engage with clients to understand their design preferences, requirements and budget constraints. Build strong relationships with clients, establishing trust and rapport to ensure customer satisfaction and repeat business. Efficiently provide accurate and detailed product information, pricing, quotes, sales orders and after sales care to seamlessly facilitate the sales process. Close sales in a professional and timely manner. Continually learn about our product ranges which we regularly update to meet changing tile trends. Work as part of a team to ensure a welcoming and tidy showroom. Stay up to date with the latest design trends, products, and industry developments. Share your expertise with clients by providing insights and recommendations on design choices, materials, and finishes. Key holder - opening and closing the showroom. Assisting with showroom paperwork.

HEALTH AND SAFETY

Endorse and promote a positive and conscious health and safety culture within the Company.? Take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. Ensure compliance with all health and safety, quality and human resource policies and procedures of Original Style.
These are the main functions of the job, but the incumbent may be required to carry out other duties as may be reasonably required to meet the demands of the business.

PERSON SPECIFICATION

To succeed in this role the person needs to:

Demonstrate excellent customer services skills

Have a flair for design and colour and be able to suggest design concepts and proposals and present these to customers

Results-oriented mindset with a proven track record in achieving sales targets

Experienced in working in luxury retail with a deep appreciation for high-end products, as well as a keen awareness of the level of service and knowledge expected by customers in this market

Exceptional communication and interpersonal skills to effectively collaborate with clients and internal stakeholders, with the ability to build and nurture relationships with discerning clientele

Have a good educational background, with the ability to understand basic mathematics (e.g. addition, subtraction, multiplication, division, calculation of areas)

Ability to manage multiple projects simultaneously and meet deadlines

Experience in the home improvements sector is preferable

A full (ideally clean) driving licence would be an advantage.

REMUNERATION AND BENEFITS

We offer a competitive salary up to 28,000 plus an enhanced quarterly sales target bonus and benefits including a contributory pension scheme, death in service benefit, staff discounts and Medicash Healthcare Cashplan (including shopping, travel and gym discounts). In addition there is structured training and the potential for career progression within our growing dynamic Company.

LOCATION

Clay & Rock's retail showroom in Bournemouth can be found at 520, Wallisdown Road, Bournemouth, Dorset, BH11 8QE.

BACKGROUND INFORMATION ON ORIGINAL STYLE LIMITED

Please refer to the following websites: http://www.originalstyle.com

https://www.clayandrock.co.uk

http://www.designworkstiles.com

https://www.countytilewarehouse.co.uk

Original Style is one of the U.K.'s leading manufacturers, importers and distributors with an extensive portfolio of high quality ceramic, porcelain, glass mosaic and stone tiles. The Company has been producing high quality tiles in our factory in Exeter, Devon, since 1986 and we offer a wide range of products - from contemporary large format wall and floor tiles to hand-finished glazed tiles designed in-house. Tiles are our craft and we are committed to manufacturing using traditional techniques teamed with state of the art technologies. We also source original and innovative tiles for our collections from across the globe, such as our unique glass products and mosaics, enriching our collections for a truly versatile choice. The key to our success is the experience of our highly skilled designers and craftspeople, showroom experts, customer service and all the support functions who make it a priority to ensure customer experience excellence throughout each stage of their journey with us.

With circa 200 employees, 14 tile showrooms and a global network of retailers, Original Style is committed to continuous development as an industry leader. We have recently rebranded the majority of our retail showrooms to Clay & Rock, aiming to provide a premium retail experience. With continuous growth and products available in over 60 countries and over 2,000 retail outlets worldwide there's never been a more exciting time to join Original Style. Your growth is equally important to us - we will support you to reach your full potential and achieve your personal development goals.

HOW TO APPLY

Applicants should send their CV and a cover letter (including current salary and salary expectations) to Diane Smith, Human Resources Manager by email to dsmith@originalstyle.com.

Job Types: Full-time, Permanent

Pay: Up to 28,000.00 per year

Benefits:

Company pension Employee discount On-site parking Sick pay
Experience:

sales: 2 years (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person