Job Description

The VacancyAbout YouAre you a passionate, people-focused sales professional ready to make a real difference? At McCarthy Stone, we are offering you the opportunity to join us as a Sales Consultant a role where you will play an integral part in building vibrant, connected retirement communities in Dorset.This is more than a sales role. We are looking for someone who thrives on creating exceptional customer experiences and is driven not only by targets but also by the satisfaction of helping people find their perfect home in later life. Your ability to connect with people, understand their needs, and guide them through a major life decision with care and confidence will be at the heart of your success.We are seeking a confident individual with a proven track record in a customer-focused, target-driven environment. To thrive in this role, you will need exceptional communication skills, genuine empathy, and the determination to see every opportunity through to a successful outcome.A proactive approach, the ability to build meaningful relationships, and a keen eye for detail will set you apart. While previous experience in housebuilding or estate agency is an advantage, it is not essential. Our comprehensive training programme will equip you with everything you need to succeed - what truly matters is your passion, dependability, and drive to deliver outstanding results.Benefits of joining our sales team:Financial:

• Competitive salary and lucrative commission scheme
• Company Car/Car Allowance (xc2xa34,320)
• Company pension scheme
• Life Assurance
• Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

• Tuesday to Saturday work pattern (Sunday and Mondays off)
• 24 days holiday (rising to 28) plus Bank Holidays (in lieu)
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Family Friendly Policies

What You Will Do:

• Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.
• Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.
• Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone's offerings.
• Community Engagement: Foster relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.
• Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.
• Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.

Why You will Enjoy Working With Us:

• Be part of a high-performing, customer-centric team that exceeds targets and fosters community spirit.
• Innovate and grow with us through continuous professional development and learning opportunities.
• Engage in a role where no two days are the same, from managing off-plan sales to nurturing relationships.

What We are Looking For:

• Experience in a customer-centric sales environment, with a proven track record in a target-driven setting.
• Strong commercial acumen, organisational skills, and proficiency in tools like Salesforce and Microsoft Office.
• Excellent communication, negotiation, and objection handling skills.
• A team player who thrives on collaboration and community engagement.

About UsAs the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!Our CustomersThe Benefits24 days annual leavePension
planLife
assuranceEmployee assistance helplineHealth
screeningEyecare voucher schemeLong service awardTestimonialsxe2x80x9cI enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.xe2x80x9d
Linda Diamond - House Managerxe2x80x9cOnly at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks xe2x80xa6 it's all about our great people and how welcome they make you feel xe2x80xa6 even if it was through a screen!xe2x80x9d
Andrea Waldron - Senior HR Business Partnerxe2x80x9cFrom my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments.xe2x80x9d
Emily Bishop - Principal Planning Associatexe2x80x9cWorking for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding.xe2x80x9d
Caroline Craig-cordel - Sales Consultantxe2x80x9cI found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time.xe2x80x9d
Stan Smolyar - Head of Brand

McCarthy & Stone