Job Description

Job Summary

A dependable and customer-focused Sales Coordinator & Telephone Operator responsible for supporting sales operations, handling client communications, preparing quotes, processing orders, and answering incoming calls professionally. Skilled in maintaining customer satisfaction through after-sales support, providing accurate product information, and ensuring efficient administrative support within the office. Demonstrates strong communication, organisation, and interpersonal abilities with proven experience in administrative roles.

Coordinate and support the activities of the sales team to ensure operational efficiency Prepare price quotations and proposals for potential clients and manage order processing Provide timely after-sales assistance and customer support Maintain regular communication with customers by sharing relevant product updates and information Handle incoming phone calls professionally and direct inquiries efficiently Administer office-related duties, including supplies, inventory, and refreshments Maintain accurate documentation and ensure smooth administrative workflow

Skills & Competencies

Strong verbal and written communication skills Excellent active listening and customer service abilities Proven experience using computer software, including word processing and spreadsheet applications Highly organised with solid time-management and task-prioritisation skills Strong interpersonal skills and the ability to adapt to changing work environments Minimum one year of experience in office administration, clerical work, or related support roles
This role offers an excellent opportunity for individuals seeking to enhance their communication skills within a supportive team environment. We value professionalism, reliability, and a positive attitude in all our staff members.

Job Types: Full-time, Permanent

Pay: From 26,500.00 per year

Work Location: In person