Job Description

Job Title: Sales Co-Ordinator

Reporting to: Office Manager

Location: Tetbury, GL8

Job Type: Permanent

Hours: Monday - Friday, 8:30am - 5pm

Woodlodge Products Ltd is the UK's leading supplier of garden pots with a reputation for excellence and expertise in the design and distribution of gardenware and horticulture products. The family business has been trading since 1987, prioritising quality and end-to-end customer service. Woodlodge distributes products to over 2,000 garden centres and retail outlets nationwide.

We now have an exciting opportunity for a full-time Sales Co Ordinator to join our team. The new team-member will play a key role in assisting with all clerical sales office tasks, with a focus on managing dropship accounts to ensure a seamless customer experience from order to delivery. The successful candidate will have an experienced background in administration, excellent communication skills, and the ability to manage multiple responsibilities in a busy environment.

Key Responsibilities

Liaising with customers via telephone and email to resolve queries; Managing dropship accounts, following up on enquiries and ensuring timely delivery to meet customer expectations; Oversee daily sales, quotes and credit notes from Sales Managers; Ensuring sales orders are matching to customer purchase orders in line with agreed ranges; Handling of any public enquires as a point of contact via telephone or email; Maintain stock of sales materials, catalogues, and office supplies; Any other reasonable clerical office tasks to ensure smooth running of the business.

Knowledge, Skills and Experience Required

Experience using all Microsoft Programmes is essential, particularly Excel; Excellent organisational and time management skills with the ability to multi-task and prioritise appropriately; Strong communication and interpersonal skills with the ability to build effective team and customer relationships; Proven experience in a similar administrative role (minimum 3-5 years); Ability to work independently and collaboratively as part of the team.

Personal Characteristics

A strong attention to detail is essential; Thrives in a collaborative setting; Positive attitude and the ability to work under pressure; Resilient and self-motivated; Trustworthy and reliable.

Company Benefits

25 days holiday plus bank holidays, rising by 1 day per year (after 2 complete years of service) up to 27 days; Contributory pension scheme (4% matched contribution); Death in service benefit of 3x your annual salary; Cycle to work scheme; Fresh fruit/refreshments in the office; Company social events; Bonus scheme (non-contractual); EAP programme; On the job training; An inclusive working environment; A friendly and supportive culture.
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Additional leave Company events Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Sick pay
Schedule:

Flexitime Monday to Friday
Application question(s):

Location within 45 minutes from Tetbury
Licence/Certification:

UK Driving Licence (required)
Location:

Tetbury GL8 8YL (preferred)
Work Location: In person