Job Description

Sales Development Officer (110649-0725)

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Location
University of Warwick Campus, Coventry
Department
Warwick Arts Centre
Position Type
Permanent
Salary
30,805 - 34,132 per annum
About the Role

For informal enquiries, please contact

Olivia Brook (Internal Recruitment Manager)

Olivia.Brook.1@warwick.ac.uk

We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so.


At the heart of this role is

sales coordination

and

income growth

. You'll lead on bookings, build strong relationships, and help shape our approach to upselling, cross-selling, and developing new commercial ideas--all while delivering exceptional service and event support. You'll be the central point of contact for all non-artistic venue hires across our iconic spaces from community events to education or corporate events and you'll lead everything from enquiry and contract management, manage the seamless handover to event delivery teams and subsequent follow-up.


You're organised, proactive and great with people. You thrive on variety, enjoy collaboration, and have an eye for both detail and opportunity. You understand how to manage multiple priorities--and do it all with a smile. Experience with venue or event coordination is critical, but your drive and potential matter just as much.



About You
Are you a natural organiser with a flair for creativity, commercial thinking and attention to detail? Want to play a key role in booking events and growing income at one of the UK's most vibrant arts centres? We're looking for a Sales Development Officer, someone who can co-ordinate non-artistic hires across our venues and drive income through repeat and new business bringing energy, efficiency and ideas to expanding our hires and sales activity.


What you'll do:

Coordinate and deliver non-artistic hires from first enquiry through to event day Drive sales and achieve income targets Build strong relationships with internal teams and external clients Explore new revenue opportunities, from merchandising to bespoke packages Maintain accurate records and reporting using Artifax and other systems Ensure events meet all policies on safety, safeguarding and best practice Represent Warwick Arts Centre's welcoming, ambitious, and inclusive spirit

You'll bring:

A

proven track record in commercial sales and upselling

, with experience delivering against ambitious targets Strong

event and project management

skills An

entrepreneurial spirit

and customer-first mindset Excellent interpersonal and communication abilities--you're great at building lasting relationships Superb

organisational and time management skills

, thriving under pressure Tech confidence, with working knowledge of systems like Artifax and Spektrix A fine eye for

detail

, and the flexibility to adapt and succeed in a fast-paced environment

If you're proactive, positive and purpose-driven, a collaborative team player who thrives on variety and achieving targets, this is your chance to shape how we grow and deliver excellence in our non-artistic sales activity.


For further information regarding the skills required for this role please see the personal specification section of the attached job description.



About the Department
Warwick Arts Centre is the largest multi art form arts centre outside London, presenting events, activities, films and exhibitions to over 200,000 people every year.


We are one of the region's leading learning, visual arts, cinema and performing arts venues. We work with exceptional artists and creatives from the city, region and globally delivering a programme that reflects our local and global context. As an arts centre on a university campus our ambition is to develop programmes which speak to and reach our audiences on campus, in the city of Coventry and the wider region. Our city is one of the most ethnically diverse and youngest in Europe our goal is to reflect this through our work and the people we employ.

Vision and Values

When we re-opened our new building in 2021 a new brand positioning was developed with a focus on forming a better bridge between arts and the community and also highlighting the venue as a melting pot of different people and ideas:

Purpose

- We're here to share our love for the arts

Belief

- We believe the arts are a place we can all meet - a place to share our experiences, a place to find common ground and understanding, a place to connect, to transform and explore new possibilities together.

Promise

- Experiences you'll feel and never forget - be it joy, excitement or sadness and whoever you are, wherever you're from


More information can be found on our website

Our commitment to equality

Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.


We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. As part of our commitment to increasing the diversity of staff within the Arts Centre we are particularly keen to encourage applications from people from Global Majoritygroups.

Warwick Arts Centre is a department of the University of Warwick, and the successful candidate will be employed by the University of Warwick.

Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities.'


About the University
Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We're one of the world's top universities, ranked 67th in the world and 10th in the UK, with 92% of our research assessed to be 'world leading or internationally excellent'*.


You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.

QS World University Rankings 2024

Research Excellence Framework 2021


To find out more about us visit our website.



How to Apply

To apply, please click the following link:

https://www.uniperms.com/job/Sales%20Development%20Officer/199

What we Offer
We will provide you with a great range of benefits, which include an attractive pension scheme, 26 days holiday plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.


We recognise the importance of a healthy work/life balance and offer you access to flexible working


We are proud to say that we are a Living Wage employer.



Our Commitment to Inclusion
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.


We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here.


The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. Further information on all of the University's Awards and Accreditations can be found here. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.

Disclosure & Barring Service (DBS)

The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.


In line with the DBS Code of Practice, the successful candidates for any roles involving regulated activity, will be subject to a DBS check at the appropriate level. The University will take all necessary measures to ensure that any individual subject to a barring order does not undertake any work with the barred group specified (i.e. children and/or adults).


We expect all employees, volunteers, and partners to share our commitment to safeguarding.

Rehabilitation of Ex-Offenders

The University undertakes not to discriminate against anyone who makes a disclosure relating to a conviction. The information disclosed at application stage is only visible to the central DBS team (i.e. not recruiting managers) to ensure there is no bias during the shortlisting process.



Right to Work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.