Job Description

Job Summary
We are seeking a highly motivated and experienced professional to join our team as a Sales Director, Priority Mortgage. The successful candidate will be responsible for leading and managing a team of mortgage advisors, ensuring the delivery of exceptional customer service, and achieving business targets. The Team Leader will play a pivotal role in driving team performance, developing team members, and fostering a positive and productive work environment.
Leadership and Team Management:

• Lead, mentor, and manage a team of mortgage sales professionals, fostering a high-performance culture.
• Set clear performance expectations, provide regular feedback, and conduct performance reviews to ensure team members meet and exceed their targets.
• Develop and implement training programs to enhance the skills and knowledge of the team.
• Encourage collaboration and teamwork, promoting a positive and motivating work environment.

Business Development:

• Source prospective clients (Personal, Priority, and Business Banking) for mortgage loans through alliances with real estate agents, mortgage brokers, developers, and lawyers.
• Understand client needs for mortgage financing, structure proposed solutions, and close sales following credit approval.
• Identify and uncover clients' other financial needs and refer relevant retail and wealth products.
• Collaborate with Employee Banking (EB) and segment teams to integrate mortgage offers into corporate offers as part of cross-sales activities.

Processes and Activities:

• Ensure adherence to relevant policies, including call reports, customer appointments, and pipeline management, to ensure timely completion of the end-to-end mortgage process.
• Conduct regular scheduled visits and maintain constant engagement with all dealers, developers, and mortgage brokers in alignment with the country engagement model and strategy.
• Monitor and manage the team's sales pipeline to ensure consistent and efficient processing of mortgage applications.
• Proven experience in mortgage sales, with a strong track record of achieving sales targets.
• Demonstrated leadership experience, with the ability to manage and inspire a team of sales professionals.
• Excellent understanding of mortgage financing products and services.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with key stakeholders.
• Ability to analyze client needs and provide tailored financial solutions.
• Knowledge of risk management practices and regulatory requirements in the mortgage industry.
• Strong organizational skills and attention to detail.

Qualifications:

• Minimum Diploma in any field
• Minimum of 5 years of experience in the mortgage industry, with at least 2 years in a leadership or supervisory role.
• In-depth knowledge of mortgage products, services, and regulatory requirements.
• Strong leadership and people management skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in MS Office applications.

Key Competencies:

• Leadership and team management
• Customer-focused
• Strong analytical and problem-solving skills
• Effective communication and interpersonal skills
• Attention to detail and high standards of accuracy
• Ability to motivate and inspire team members
• Strong organizational and time management skills

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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