Job Description

Develop and execute the retail sales strategy to achieve sales targets and drive profitable growth. Provide accurate sales forecasting and manage the P&L to ensure financial targets are met. Analyse sales trends and consumer behavior to identify opportunities and mitigate risks. Collaborate with Demand Planning and Marketing teams on product allocation and inventory management. Lead, drive, and inspire the Sales, Education, and Operations teams to achieve KPIs and targets. Develop talent and capability within the team through robust development and succession planning strategies. Conduct field visits to support and develop team members, ensuring alignment with business goals. Implement tailored education and development programs to enhance team performance and customer service. Ensure the highest standards of customer service and operational excellence across all retail locations. Oversee store openings, closures, and refurbishments to ensure effective execution of new concepts and layouts. Work closely with the Retail IT team to implement and evolve retail solutions, such as POS, clienteling, and workforce management systems. Manage staffing levels and demonstration budgets to maintain service levels and align with business strategy. Retailer Relationships and Business Development: Build and maintain collaborative relationships with retail partners to achieve mutual sales targets. Identify new business opportunities and develop strategic plans to accelerate growth. Present innovative sales and operations strategies to drive business development and market share. Substantial operational experience in a high-volume retail environment. Strong commercial acumen with excellent numeracy, analytical, and negotiating skills. Ability to work at both strategic and operational levels, with a proactive and adaptable approach. Demonstrates passion, commitment, learning agility, flexibility, and a proactive attitude. Proficient in Microsoft Excel, Word, and PowerPoint.

Skills Required