Job Description

Job Ref:

FOC1887

Branch:

New Bath Hotel Spa

Location:

New Bath Hotel Spa, Matlock Bath

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

32-40

Posted date:

16/09/2025

Closing date:

18/10/2025

Who are we

New Bath Hotel Spa is a beautiful 54-bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park. The hotel stands as a testament to the area's rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today. The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido. Established in 1934, this unique lido is supplied by mineral-rich spring water from the nearby mountainside, ensuring a natural and chemical-free swimming experience.

Key Responsibilities

Sales Responsibilities:

Develop and implement a proactive sales strategy to drive revenue across weddings, events, corporate bookings, and group stays. Identify and secure new business opportunities through networking, outreach, and relationship-building with local and regional partners. Manage the end-to-end sales process including enquiries, show rounds, proposals, negotiation, and closing sales. Maintain and grow relationships with corporate clients, event planners, and repeat guests. Represent the hotel at wedding fairs, networking events, and local business forums. Work closely with marketing to promote packages, seasonal offers, and key events.

Event Management Responsibilities:

Plan and coordinate all events including weddings, private functions, conferences, and in-house events. Be the main point of contact for clients from initial enquiry through to the day of the event. Liaise with internal teams (kitchen, spa, front of house) to ensure seamless delivery. Create detailed event function sheets and ensure all operational details are executed to the highest standard. Manage budgets and ensure profitability of all events. Handle guest feedback and resolve any event-related issues professionally.

You Have

Considerable practical working experience in a sales and events role in a hotel environment or related industry. An understanding of key social media platforms to attract various target audiences Previous experience in Opera, Salesforce, and STR Is preferable, however, training Is provided. Sound knowledge of online and offline sales research techniques.

Benefits

Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family * On-going incentives and rewards