Job Description

Sales Executive

The Sales Executive role supports the acquisition of new business customers and the seamless onboarding process. This role offers an exciting opportunity to gain hands-on experience in sales, customer service and account management within the water retail sector.

This role will report to and work closely with the Business Development Manager and Onboarding Manager along with mentorship from the Head of Business Development.

Perks you'll enjoy

Competitive salary: 26,000 to 30,000

Company pension, life insurance and sick pay

Cycle-to-work scheme and on-site parking

Monday to Friday hybrid working schedule, so your weekends are all yours

What you'll be doing

Sales and business development

Conduct outbound prospecting and lead generation activities to identify and qualify potential business customers interested in Castle Water's services.

Assist in developing and executing sales strategies and campaigns to target key industries, market segments, and geographic regions.

Collaborate with the sales team to generate sales leads, schedule appointments, and participate in sales presentations and negotiations.

Customer engagement and relationship management

Engage with prospective customers to understand their water supply needs, challenges, and objectives, and position Castle Water's solutions as value-added propositions.

Build and nurture relationships with prospects through effective communication, follow-up, and relationship-building activities.

Onboarding support and assistance

Support the onboarding process for new business customers, assisting with documentation, account setup, and coordination with internal teams.

Serve as a point of contact for new customers during the onboarding process, addressing inquiries, providing guidance, and ensuring a smooth transition to Castle Water's services.

Market research and analysis

Conduct research and analysis to identify market trends, competitive landscapes, and business opportunities within the water retail sector.

Monitor industry news, regulatory developments, and customer feedback to inform sales and marketing strategies and initiatives.

Collaboration and teamwork

Work collaboratively with cross-functional teams, including sales, marketing, customer service, and operations, to support business growth and ensure a seamless customer experience.

Participate in team meetings, training sessions, and collaborative projects to contribute to the success of the sales and onboarding team.

You will be expected to carry out any other duties that may reasonably be required in line with your main duties.

What you'll bring to the role

Bachelor's degree in business administration, Marketing, Economics, or related field, or equivalent.

Strong communication, interpersonal, and presentation skills, with the ability to engage and interact effectively with customers and colleagues.

Highly motivated and results-driven, with a passion for sales, customer service, and relationship building.

Excellent organizational skills, with the ability to manage multiple priorities, tasks, and deadlines effectively.

Analytical mindset with the ability to analyse data, identify trends, and draw actionable insights.

Proficiency in Microsoft Office Suite and CRM software is desirable but not required.

Willingness to learn and adapt in a fast-paced and dynamic environment.

Why choose Castle Water?

Castle Water is redefining the utilities sector as one of the fastest-growing and most successful companies in the UK. Guided by our core values of fairness, transparency, tenacity and being supportive, we deliver outstanding service to a diverse range of customers, including some of the UK's largest companies and public sector organisations.

We believe in putting people first. Whether it's creating positive interactions with our customers or fostering a supportive workplace culture, our commitment to fairness and transparency ensures we build lasting relationships with our customers.

With over 20,000 5-star Trustpilot reviews, our reputation is built on trust and excellence. We tackle every challenge with tenacity and a dedication to doing what's fair and right.

Our head office in Blairgowrie, Perthshire, is located within easy reach of Perth and Dundee. As a company embedded in the local community, we actively participate in events that reflect our supportive values. We also have offices in Brentford, London, and Ayr, offering plenty of opportunities to join our growing team.

If you're looking for company that's dynamic, forward-thinking and values-driven, Castle Water is the place for you.

Schedule:

Day shift Monday to Friday
Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Benefits:

Company pension Cycle to work scheme Life insurance On-site parking Sick pay
Work Location: Hybrid remote in Blairgowrie PH10 7BH