Job Description

Introduction to the role:An exciting opportunity has arisen to join our HQ, Pavilion, Avon and Mills & Boon division, providing support to Key Accounts. This role involves working with retailers, the publishing division, as well as the wider UK sales team, and there is sales account responsibility for Mills and Boon series.The successful candidate will possess an extremely high level of organisation and attention to detail, as well as an ability to rapidly acquire a high level of competency on company systems and confident use of Microsoft Office applications, notably Excel. Most of all we're looking for personable, bright individual who can learn quickly and use their own initiative.The role offers great sales experience, including shadowing the account handlers for major UK retailers and the potential for the right candidate to begin looking after some accounts directly.Working across the HQ Fiction and HQ and Pavilion Nonfiction lists, it's a real opportunity for gaining an unmatched insight into the commercial UK Trade book market. As well as being heavily customer-facing, the role will work across major Fiction and NonFiction Brands and Genres, from authors including Adele Parks, Linwood Barclay, Davina McCall and Paul Ainsworth.Core responsibilities:Administrative support to the HQ and Avon Sales teamCustomer communication for Mills and Boon series titlesDistribute advance samples / proofs to retailers / teamCreate internal and external PowerPoint presentationsAnswer internal and customer queries quickly and effectivelyAd-hoc administrative tasks e.g. formatting presentations, creating graphs and charts through ExcelLiaise with the Field Sales team, Divisional Sales teams, Marketing, PR, Distribution and Editorial, Commercial FinanceProcess customer orders in a clear and timely manner, liaising with Glasgow distribution, credit control and customer services to ensure the effective distribution of orders so that invoices may be raised and books despatched in the business' best interestsRaise any required marketing PO'sKeeping abreast of the commercial book market and being an ambassador for HQ titlesskills and Experience required:Sales admin experienceCustomer service experienceAccount experience desired but not essentialExperience of maintaining and developing working relationshipsKnowledge Word, Excel and PowerPointExperience of producing sales presentationsExperience of working in a busy environment and managing prioritiesAbility to communicate at all levels, both written and verballyProfessional, reliable, able to work quickly under pressure and use own initiativeEffective team playerOrganised, efficient and proactiveGood attention to detailWilling to take on new challengesKeen interest and passion for books particularly across commercial fiction and non fiction.BenefitsHybrid working model (3 days in the office)28 days holiday plus bank holidaysPrivate healthcare cover and life assuranceSummer HoursFree access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portalRelocation Rent Support LoanEmployee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at WorkUnlimited training on our Learning and Development portalVirtual GP and eyecare vouchersGym membership discountOnsite physiotherapy (London only)Charitable donation matching and 2 volunteering daysWe're a certified Carbon Neutral companyFree e-books and audiobooks, newspaper subscriptions and discounts on booksSubsidised canteen and retail discountsOnsite prayer roomIf you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to with subject heading 'Vacancy Query' plus the job title and we will aim to get back to you within 5 working days.Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.

HarperCollins