Job Description

: Sales Executive - IT Team

Location:

Head Office, Dunston Business Village, Staffordshire, ST18 9FJ (1 mile from M6 Junction 13, near Penkridge)

Salary:

28,000 +

Uncapped Commission

Hours:

Monday-Thursday:

8:30 AM - 4:30 PM,

Friday:

8:30 AM - 3:00 PM

About PWD Supplies

PWD Supplies is a leading provider of high-quality IT and furniture solutions for

schools

and

businesses

across the UK. As part of our continued growth, we're looking for an experienced, passionate and driven

Sales Executive

to join our dynamic

IT Sales Team

. If you thrive in a fast-paced environment and are motivated by results, this could be the perfect role for you.

Role Overview

As a

Sales Executive

within the

IT Team

, you'll be responsible for driving revenue growth by developing new business opportunities and managing existing customer relationships. You will act as a

personal IT consultant

, helping schools and businesses find the perfect solutions--from

interactive touchscreens and laptops

to

meeting room technology, software and digital signage

.

This role requires a mix of

proactive outbound sales

activities and effective

account management

to nurture long-term customer relationships. You'll manage the entire sales cycle, from lead generation to closing deals, while maintaining detailed and accurate records in

Salesforce

, our CRM system.

Key Responsibilities

1. Sales & Business Development

Outbound Sales:

Proactively generate new business through cold calling, warm leads, and email outreach Identify and target key decision-makers within schools, academies, colleges, and businesses Develop tailored pitches to promote PWD's IT solutions, demonstrating a clear understanding of customer needs

Lead Qualification & Pipeline Management:

Qualify inbound leads and convert them into sales opportunities Build and maintain a strong sales pipeline to meet and exceed monthly, quarterly, and annual targets Use a consultative sales approach to identify customer pain points and offer appropriate solutions

Product Knowledge:

Develop an in-depth understanding of PWD's product range, including interactive touchscreens, computers, laptops, software, accessories, meeting room technology, digital signage and much more Stay up-to-date with product developments, industry trends, and competitors

2. CRM Management (Salesforce)

Data Management:

Maintain accurate and up-to-date customer records in Salesforce Log all sales activities, including calls, emails, meetings, and follow-ups Track the status of each opportunity, from initial contact to deal closure

Pipeline & Forecasting:

Manage and monitor your sales pipeline, ensuring opportunities are progressing Prepare regular sales reports and forecasts based on Salesforce data Use data insights to identify trends, gaps, and opportunities for growth

Quoting & Proposals:

Create and manage quotes using Salesforce Ensure all proposals are professionally prepared, accurately priced, and aligned with customer requirements Follow up on quotes to maximise conversion rates

3. Account Management & Customer Relationship Building

Customer Engagement:

Build strong, long-term relationships with both new and existing clients Serve as the primary point of contact, ensuring high levels of customer satisfaction Provide after-sales support, handling any queries or issues promptly

Consultative Selling:

Act as a trusted advisor to customers, offering tailored solutions based on their needs Proactively identify opportunities for upselling and cross-selling additional products

4. Collaboration & Teamwork

Work closely with internal teams, including marketing, operations, and procurement, to ensure smooth order processing and delivery, including RMA's. Collaborate with colleagues to share best practices and support overall business growth Provide feedback from customers to help improve product offerings and sales strategies

Key Skills & Experience Required

Sales Experience:

Proven track record

in outbound sales, with experience hitting and exceeding profit-based targets (essential) Strong experience in

B2B sales

, preferably within the education or IT sector (essential) Confidence in making high volumes of outbound calls and following up via email (essential)

CRM & Data Management:

Experience using Salesforce

(or similar CRM) to manage customer data, track opportunities, and monitor sales performance Strong administrative skills to ensure accurate record-keeping, including logging calls, updating pipelines, and managing quotes (essential)

Communication & Relationship Building:

Excellent verbal and written communication skills, with the ability to engage confidently with stakeholders at all levels Strong interpersonal skills to build rapport quickly and develop long-term customer relationships Active listening skills to understand customer needs and provide tailored solutions

Organisation & Time Management:

Highly organised, with the ability to manage multiple priorities and deadlines simultaneously Strong attention to detail when managing customer information, quotes, and contracts Ability to work independently while contributing to a collaborative team environment

Problem-Solving & Adaptability:

Ability to identify customer challenges and propose creative, effective solutions Comfortable working in a fast-paced environment with the flexibility to adapt to changing priorities

Qualifications:

GCSE Grade C (4) or above

in Maths and English (essential) Sales or business-related qualifications (desirable but not essential)

What We Offer:

Competitive Salary:

28,000 +

Uncapped Commission

FREE Onsite Parking

Onsite Restaurant - The Courtyard

for food, drinks, and a great place to unwind

20 Days Paid Annual Leave

+

Bank Holidays

Career Development Opportunities:

Comprehensive sales training and clear progression paths

Early finish time

on Friday's, 3pm A supportive, dynamic work environment where your contributions are valued

Rewards

for meeting Sales Targets, Employee of The Week aswell as other team building events

Career Progression:

You'll start in our

Development Team

, where you'll receive hands-on training, mentorship, and support. As you grow and hit your targets, you'll progress to our

Business Development Manager (BDM) Team

, with increased responsibilities, earning potential, and opportunities for leadership roles.

How to Apply:

Interested in joining the PWD Supplies team?
Apply through Indeed or send your CV and a cover letter to

Pete Forbes (Marketing Manager)

at

peteforbes@pwdsupplies.co.uk

For more information about PWD Supplies, visit www.pwdsupplies.co.uk.

We look forward to hearing from you and helping you grow your career with PWD Supplies

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Casual dress Company events Company pension Free parking On-site parking
Experience:

Sales: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: PWD-IT-001