Online Sales Executive It Producs

Birmingham, ENG, GB, United Kingdom

Job Description

Job Summary


We are seeking a dynamic and results-driven

Online Sales Executive

to manage and grow our online sales of

used IT equipment

, including

laptops, desktops, all-in-one PCs, TFT monitors, and accessories

. The ideal candidate will have experience selling through

online marketplaces

such as

eBay, Amazon, Backmarket, Facebook Marketplace, TikTok Shop

, and other e-commerce platforms. This role involves both

retail sales to end users

and

bulk sales to wholesalers

.

Duties



Product Listing & Optimization:

Create, update, and optimize listings across eBay, Amazon, TikTok, Facebook Marketplace, Backmarket, and other relevant platforms. Write compelling product descriptions, take and edit product images, and ensure accurate technical specifications.

Online Sales Management:

Manage pricing, promotions, and stock availability. Process orders, returns, and refunds in a timely and professional manner. Monitor and respond to customer inquiries, messages, and feedback.

Customer Service:

Deliver excellent customer service before and after sales. Handle disputes, complaints, and issues across platforms efficiently and professionally.

Marketing & Promotion:

Run promotions, discounts, and advertising campaigns on platforms like TikTok and Facebook. Collaborate on marketing strategies to increase traffic and conversions.

Wholesale Sales:

Identify and build relationships with wholesale clients. Negotiate bulk deals and manage B2B transactions.

Inventory & Stock Control:

Coordinate with the warehouse or tech department to ensure accurate stock levels. Maintain inventory records and ensure products are accurately categorized.

Reporting:

Generate regular sales reports and performance analysis. Track KPIs such as sales growth, conversion rate, return rate, and customer satisfaction.

Experience



Proven experience in

online sales

or

e-commerce

, preferably in IT or electronics. Familiarity with

used/refurbished IT products

(laptops, PCs, monitors, accessories). Proficient in using platforms like

eBay, Amazon, Facebook, TikTok Shop

, and

Backmarket

. Knowledge of SEO for product listings and platform-specific algorithms. Strong communication and negotiation skills. Customer-focused attitude with attention to detail. Basic photo editing and familiarity with listing tools or inventory management software. Ability to multitask, meet deadlines, and work independently.

Preferred Qualifications:



Previous experience working in a similar role within the IT resale/refurbishing industry. 3-5 years e-commerce sales experience Understanding of e-commerce logistics, return policies, and buyer protection standards. Experience using order management tools and CRM software.
We invite qualified candidates who meet these criteria to apply for this exciting opportunity to lead our IT department.

Job Type: Part-time

Pay: 16,000.00-18,000.00 per year

Expected hours: 25 - 30 per week

Benefits:

Company events Free parking On-site parking Store discount
Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person

Application deadline: 08/07/2025
Reference ID: IT SALES
Expected start date: 14/07/2025

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Job Detail

  • Job Id
    JD3308834
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Birmingham, ENG, GB, United Kingdom
  • Education
    Not mentioned