Job Description

We're Hiring: Sales Executive - Student Accommodation
London | Office-Based
Full-Time | Permanent
Competitive Salary - DOE

GoBritanya is growing, and we're looking for a motivated, customer-focused Sales Executive to join our Central London team. If you're passionate about sales, enjoy working with international clients, and want to help students find a place they can truly call home, this role is for you.

About GoBritanya

GoBritanya is a leading student accommodation provider, delivering flexible, high-quality living options across the UK and Ireland since 2013. With a diverse portfolio of modern residences across London, Brighton, Leeds, and Dublin, we pride ourselves on service excellence, flexible contract lengths, and 24/7 personalised support, making the student experience truly unforgettable.

Role Overview

As a Sales Executive, you'll play a key role in driving enquiries, nurturing leads, and converting interest into confirmed bookings. You'll support students throughout their journey from first enquiry to move-in while working closely with internal teams to deliver a seamless, people-centred experience.

Responsibilities

Respond promptly to sales enquiries from clients across channels including email, WeChat, social media, and web forms. Educate prospective clients about GoBritanya residence offerings, features, pricing, and flexible living options. Proactively pursue new business and convert leads into confirmed accommodation bookings. Work collaboratively with internal teams (Operations, Finance and Marketing) to enhance the sales experience and streamline processes. Guide students through the booking process, ensuring a seamless and transparent experience from enquiry to contract. Provide accurate information on residence locations, amenities, booking steps, and flexible contract options that suit student needs. Implement effective strategies to encourage contract extensions and foster strong relationships with current residents. Arrange property tours, conduct drop-in appointments, and showcase the unique features of our accommodation to potential residents. Maintain accurate sales records in CRM systems. Contribute ideas to improve campaigns, content, and engagement strategies that support student bookings and market growth. Encourage students to share positive feedback and online reviews, helping maintain GoBritanya's excellent reputation. Support the promotion of new buildings and initiatives, differentiating our brand from competitors and strengthening our market presence. Follow up with leads and maintain regular communication to nurture relationships and encourage repeat business. Provide detailed information about available accommodation options, pricing, amenities, and leasing terms.
What We're Looking For

Essential

Skills & Attributes

Proven experience in sales, customer service, or business development preferably in accommodation, property, student services, or hospitality. Excellent interpersonal communication and negotiations skills. Fluency in English is mandatory; additional languages are a strong advantage, preferably European languages such as French, Spanish etc.. Ability to engage with customers across cultures and support international students effectively. Comfortable with CRM systems, digital communication tools, and Microsoft Office. Strong organisational skills and ability to prioritise in a fast-paced environment. Professional, proactive, and able to work independently or as part of a team. Strong organizational skills with the ability to manage multiple leads simultaneously. Willingness to work flexible hours, including weekends and evenings when necessary.

Desirable

Prior experience in student accommodation, PBSA, or property sales. Knowledge of landlord-tenant legislation or UK rental market nuances. Familiarity with platforms commonly used by international students.
What We Offer

Competitive salary with performance incentives Company pension Health & wellbeing support Employee mentoring and development programmes Opportunity to gain broad experience in student housing, education, and international markets
Why Join GoBritanya?

Join a well-established, people-centred organisation where your work directly impacts the student experience. Help international students find their home away from home--while growing your career in a fast-moving, international business.

Job Types: Full-time, Permanent

Pay: 28,000.00-45,000.00 per year

Benefits:

Company pension
Work Location: In person