Job Description

Sales Growth Consultant
Location: Remote
Salary: 30,332
The salary for this role is competitive and will be determined based on the candidate's skills, knowledge, experience and relevant qualifications
The Role
This position focuses on collaboration with a Business Development Manager to drive customer acquisition and growth through; directly signing new business where appropriate through outbound B2B calls and F2F meetings where required, seeing the customer acquisition through from lead generation to product installation. The role will also entail supporting a Business Development Manager with high-value customer appointment setting and diary management in the assigned region. A key requirement of the role is that all activity performed aligns to Clear Business Group's values and behaviours, with a customer-centric focus always maintained.
The role offers a pathway toward advancing to a Business Development Manager position in the future, providing valuable experience and growth within the company.
What we want you to do
1. Prospecting and Lead Generation

• Research and identify potential customers and key decision-makers.
• Generate and qualify leads through calling your assigned data lead source.

2. Customer Outreach and Engagement

• Initiate outbound calls and emails to introduce the company products/services to prospects.
• Build and maintain a pipeline of prospective clients by nurturing relationships through regular follow-ups.

3. Comprehensive Sales Process and Account Management

• Acquire new customers by managing the entire sales process, from initial contact through to product installation.
• Oversee customer accounts to always maintain high levels of customer service.
• Proactively contact customers for renewals appointments, completing the renewal during your contact call or booking in face-to-face meetings.

4. BDM Regional Partnership

• Work closely with your assigned Business Development Manager.
• Generate high-value new business appointments, manage renewals and customer activation meetings.
• Attend customer meetings along with your BDM to better understand the sales process and customer journey.

5. Upselling and Cross-Selling

• Identify opportunities to upsell and cross-sell products or services to existing clients.
• Propose additional solutions that align with client goals and increase value

6. System Maintenance (CRM)

• Record all customer interactions, sales activities, and follow-ups in the CRM.
• Keep track of customer needs, preferences, and purchasing patterns.

7. Product Knowledge and Market Awareness

• Maintain thorough knowledge of the company's products/services.
• Stay updated on industry trends, competitor offerings, and market conditions.

What success in the role looks like

• Achieve all commercial targets in a consistent manner (month-by-month).
• Achieve all agreed activity targets.
• Achieve all agreed sales targets.
• Achieve all objectives agreed with the Sales Manager.
• Operate within Clear Business quality guidelines and compliance rules.
• Receive above par scores from customer satisfaction surveys and internal feedback.

What you need to have already done to be right for this role

• A minimum of 2-years demonstrable success in a high-volume desk-based B2B sales role
• Show experience in working an assigned regional area
• Demonstrable evidence of a stable employment record.
• Experience of negotiating multiple product, price and contract terms with customers
• An in-depth understanding of B2B sales processes
• An in-depth understanding of regulatory requirements impacting B2B sales organisations
• Experience in the effective use of sales CRM, and/or Lead Management systems.

Skills

• Good written and verbal communications skills, with an ability to adapt communication styles to individual customers
• High level of attention to detail and organisation, with a sense of ownership, pride and responsibility for the accuracy of own work
• The drive, resilience and focus required to win in a competitive sales environment
• A genuine interest in own development and learning needs, with the energy and desire to act on them to improve own performance
• A professional and pleasant demeanour, with the desire to create good working relationships with both colleagues and customers.

Our Story
Clear Business was established with the goal of simplifying our customers' lives and making our colleagues' experiences more rewarding. As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance.
For more than two decades, our growth journey has been marked by various accolades, such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Our latest achievement was receiving the 'One to Watch' award from Best Companies.
Why Choose Clear Business?
At Clear Business, we don't just do jobs, we do careers. We've got ambitious growth plans, and our people will grow with us. So, we'll give you everything you need to develop and succeed. That means things like flexible working, a totally transparent rewards structure, a diverse and inclusive workplace, and the control to drive your own career and shape your own opportunities. Clear Business is a great place to work, made better by you.
In return for your hard work, you'll get
It takes all kinds of people to make Clear Business the success that we are, and we've got a range of benefits to make sure everyone is happy.

• Pension contributions and life assurance coverage.
• Generous discounts at numerous high street and online retailers.
• 25 days holiday, increasing to 28 days through length of service.
• Enjoy your birthday off every year.
• Purchase up to 10 additional holidays and sell up to 5 days per year.
• Cycle to work and travel loans for people wanting a greener commute.
• Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice.

The important extras

• Hybrid working model: the choice to work remotely for three days.
• Join or giving back initiative and support with charity fundraising and volunteering activities.
• Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized cafe, and an on-site bar for post-work drinks, quiz nights, and social gatherings.
• Full time/Permanent contract of 37.5 hours per week.
• No weekends and every bank holiday off.

What happens next
If you're looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success click 'Apply' today to take the next step in your career.
Across Clear Business, we're passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.
All successful candidates will be subject to pre-employment checks.
Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however, we may retain your application on file for future opportunities.
Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however, we may retain your application on file for future opportunities.
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We are one of the UK's leading providers of essential services to small businesses. We supply a wide range of essential services - Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:
The Lloyds Bank National Business Awards 2019
Greater Manchester Business Awards 2019
Lanarkshire Business Excellence Awards 2019
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Clear Business