Responsible for preparing, processing and maintaining invoices to ensure accurate and prompt billing
Key Responsibilities/Accountabilities
Invoice Preparation - generate and issue invoices to customers based on service level agreements and sales orders
Data Entry - accurately enter invoice information into the accounting system
Verify Transactions - review invoices for completeness and accuracy, ensuring that all necessary information is included.
Queries - address and resolve any discrepancies or disputes related to invoicing
RMA - repair and fault invoicing
Customer Communication - respond to all queries and expedite outstanding overdue invoices
Accounts receivable support- support the monitoring and management of receivables ensuring timely collection of payments
Reporting - Prepare and submit regular reports on invoicing status and activity
Compliance - ensure all invoicing procedures comply with company policy and relevant regulations
Collaborate - work closely with other departments to ensure accurate billing information and stock allocations
Assist with stock counts on a quarterly and incremental basis
General administration duties
Key Competencies
Supporting & working with others
Delivering objectives
Acting professionally.
Delivering great customer service
Strong communication skills
Skills and Knowledge
Essential
Competent with MS Excel & Word
Self-Starter
Strong written and verbal communication skills
Meticulous and accurate worker
Strong team player
Desirable
Knowledge of the GP MRP/ERP System or a similar system
Previous experience in an invoicing role
* Familiarity with basic accounting principle and practices
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