Job Description

Job Summary

We are seeking a dynamic and results-oriented Key Account Manager to join our team. The ideal candidate will be responsible for nurturing and expanding relationships with our key clients, ensuring their needs are met while driving sales growth. This role requires exceptional communication skills, strong leadership abilities, and a keen analytical mindset to identify opportunities for improvement and innovation within our accounts.

Responsibilities

Develop and maintain strong relationships with key clients to understand their business needs and objectives. Utilise Salesforce to track account activities, manage sales pipelines, and report on performance metrics. Collaborate with internal teams to ensure the timely delivery of products and services that meet client expectations. Analyse market trends and client feedback to identify opportunities for upselling or cross-selling additional services. Lead negotiations with clients to secure contracts that align with company goals while providing value to the customer. Prepare regular reports on account status, sales forecasts, and growth strategies for senior management review. Provide leadership and guidance to junior team members in account management best practices.

Experience

Experience in selling office supplies or PPE is a bonus

Proven experience in a sales or account management role, preferably within a B2B environment. Strong proficiency in Salesforce or similar CRM software is essential. Excellent communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all levels. Demonstrated leadership capabilities with a focus on team collaboration and motivation. Strong analytical skills with the ability to interpret data and make informed decisions based on insights. A proactive approach to problem-solving and a commitment to delivering exceptional client service.
If you are passionate about building lasting client relationships and driving business success, we encourage you to apply for this exciting opportunity as a Key Account Manager.

Please contact Ruth@officeshopdirect.co.uk

Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Additional pay:

Bonus scheme Commission pay Loyalty bonus Performance bonus Yearly bonus
Benefits:

Casual dress Company pension On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: OSD3425