Job Description

Sales Manager - Fantastic Leisure Centre

West London - c\xc2\xa330k plus commission - \xc2\xa335k OTE

I am recruiting for a fantastic leisure job in West London for a leading leisure Management operator in the Health & Fitness sector. This is an incredibly exciting business. I am looking for a Sales and Membership Manager for their site based in Hounslow, West London. This is a leisure job not to be missed. This is an amazing opportunity to support the club with the growth of their membership. You will be a vital part of the team owning and delivering member retention.

We\'re looking for a Sales Manager who will lead from the front and by example, who relish the chance to meet and exceed both individual and team target. You will be a key member of the management team with excellent opportunities for progression and development on offer. Prior experience sales in the health & fitness would be beneficial. This role will suit someone in a senior position looking to progress their career to the next step.

Key Objectives: Ensure that outstanding levels of customer service are always delivered. Working in collaboration with all departments to create an environment that is friendly, welcoming and supportive of a customer s choice on how, when and where they are active. Develop and motivate your high-performing team to deliver targets for customer service, membership acquisition.

Key Responsibilities:

• Develop a high performing team through an ongoing training, coaching and support to maximise to deliver the mission and achieve locally determined commercial and customer service targets
• Ensure all prospective members are shown around the facility and encouraged to acquire a membership option that meets their needs, using sales tools and techniques documented.
• Deliver agreed team KPI s around completed calls, lead generation, booked appointments
• Provide managers and teams with accurate and detailed customer service and sales performance reports that identify what has gone well, what could be better and the corrective action that s required.

The ideal candidate will need to have 2 years management/supervisory experience within the leisure or hospitality related industries.

You must be a strong leader, with excellent communication skills and be passionate about wellbeing/activity.

In return you will join a leading operator that has a people centrist focus and offer great long term development potential for your career

If you have an excellent level of knowledge of the fitness industry and how best to provide outstanding member and guest experience. Great communication skills, and the ability to use different systems. You will have a natural ability to meet set targets and deadlines. You will be a real self-motivated team player with a can-do attitude.

Your recruiter for this role is Lorenz Etten, Account Executive at Love Recruitment and can be contacted simply by applying for this role.

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