Job Description

Job Ref:

HOL1025

Branch:

Holiday Inn London Sheperton

Location:

Holiday Inn London-Shepperton, Shepperton

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

04/07/2025

Closing date:

22/08/2025

We are looking for a motivated and results-oriented Sales Manager to join our dynamic team.



In this role, you will be responsible for driving revenue through both proactive and reactive sales strategies, while cultivating strong relationships and delivering exceptional service. You will focus on actively soliciting and managing opportunities within the local corporate market and social segments, contributing to the overall success of the hotel.



Key Responsibilities


Analyse local market trends and monitor competitor activity to identify business opportunities and recommend and implement effective sales strategies. Proactively source and secure new business, while nurturing and growing existing accounts across segments, with a strong focus on local corporate and social markets. Negotiate rates and terms with clients to secure profitable contracts aligned with revenue goals. Prepare, issue, and manage client contracts in line with the hotel's pricing structures and commercial strategies. Organise and host site inspections, familiarisation (FAM) trips, and engaging client events to showcase the hotel's offerings. Conduct sales appointments and attend networking events to strengthen client relationships and promote the hotel. Deliver accurate timely sales reports and activity updates as required. Respond to client enquiries promptly and professionally, ensuring high levels of satisfaction. Work closely with internal departments to ensure seamless execution of sales initiatives. Support the development and mentorship of team members as needed.

What We're Looking For



To thrive in this role, you should bring the following attributes, skills, and experience:


Demonstrated experience in a proactive sales or client-facing role, with a proven track record of securing business. Strong commercial awareness and understanding of both local and broader market trends. Exceptional communication, negotiation, and relationship-building abilities. Self-motivated, results-oriented, and highly organised with excellent time management. A passion for delivering exceptional client service and exceeding targets. Adaptability and resilience in a fast-paced, changing environment. Professional appearance and presentation. Flexibility to respond to changing business priorities and demands. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); knowledge of Opera, Cvent, or other sales systems is desirable. Experience in the hospitality industry and local competitive landscape. Enthusiasm for sales and events and creating memorable guest experiences

What We Offer

Competitive salary + performance-based incentives Opportunity for growth and progression within a dynamic hotel environment Alternatively, if we do not have a hotel in that location, why not take advantage of our International IHG discounts One meal on duty * Complimentary access to our Club "All Fit Leisure"