Job Description

Job Title:

Sales Negotiator

Reporting To:

Sales Office Manager

Location:

Milbank Concrete Products, Earls Colne, Essex, CO6 2NS.

Industry Sectors:

Manufacturing, Concrete Pre-cast Products.

Core Responsibilities:

Contact clients by phone or email to follow up on quotations with a view to securing orders for Milbank.

Ensure internal systems are updated accordingly with accurate and current information.

Negotiate with customers -- listen to objections, understand requirements, and provide appropriate solutions.

Develop relationships with key customers, influencers, and decision-makers within the construction industry.

Use Milbank's bespoke pricing software to review and amend quotations in line with company processes.

Perform other tasks and duties as reasonably requested by the Sales Office Manager.

Department Collaboration:

Work closely with Estimators, Technical and Production teams to ensure smooth customer experience.

Share feedback and insights with internal departments to improve service levels and client satisfaction.

Critical Success Factors:

Achieving and exceeding sales conversion targets from quotations.

Maintaining high levels of customer satisfaction and engagement.

Timely and accurate updating of CRM and pricing systems.

Behaviours:

Professional and confident communication, both written and verbal.

Diligent and proactive in following up quotations and capturing feedback.

Positive, "can-do" attitude and solution-oriented mindset.

Skills:

Strong telephone manner and communication skills are essential.

Reasonable level of computer literacy including Microsoft Office Suite; training provided for in-house systems.

Construction industry knowledge is beneficial but not essential.

Ability to manage multiple tasks, prioritize and remain organized.

Job Type: Permanent

Schedule:

Monday to Friday
Work Location: In person

Reference ID: SAL65