Job Description

Overview

We are seeking a highly organised and proactive Sales Office Manager to oversee daily sales and operations within our busy sales environment. The successful candidate will play a pivotal role in maintaining efficient sales processes, supervising team activities, and ensuring smooth communication across departments.

Reporting directly to the General Manager, the Sales Office Manager will be the focal-point of BBS Cheltenham. You need to be a commercially minded, sales driven and a well organised individual who will enjoy building relationships with your team, suppliers and customers with the ability to troubleshoot issues if they arise.

Duties

Support the Branch Manager in the day to day management duties across the branch/site; Proactively build sales pipeline in conjunction with the Area Sales Manager Effectively project manage customer orders from enquiry, through to delivery Ensure all internal processes are followed and updated accurately Raise and process accurate sales quotations, purchase orders, delivery notes and POD's as required. Proactively liaise with your designated fabrication centre of excellence to ensure all customer orders are produced and delivered on time and maintain high quality standards Maintain excellent relationships with customers to include face to face meetings, with a view to increasing opportunities and enhancing existing margins Ensure our customers receive an excellent, consultative service Train, develop, support and motivate junior sales team members within your sales office Attend business meetings as required. Ensure that all legal, regulatory and statutory obligations are met within own area of responsibility including Health and Safety. Keep up to date with any industry trends and developments Participate in training as required and build on own professional development and expertise Carry out any other reasonable tasks as requested by management.

Experience

Minimum 2 years' experience in a similar role Proven experience in a fast paced sales environment, exceeding sales targets Proven experience using ERP & CRM systems - NetSuite is advantageous Proven experience in buying and selling construction products High quality communication skills, verbal and written Supervising, developing, and supporting a team Understand and meet customer requirements Ability to build and maintain excellent relationships with suppliers and customers Proven experience in project management Excellent negotiating skills Excellent IT skills Ability to coordinate multiple tasks simultaneously Excellent attention to detail Highly numerate
This role requires a dedicated professional capable of balancing multiple responsibilities while fostering a positive work environment. The ideal candidate will possess excellent organisational abilities, strong team leading qualities, and exceptional communication skills to support our growth plan.

Job Types: Full-time, Permanent

Benefits:

Additional leave Company pension Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme Life insurance On-site parking
Application question(s):

Has proven sales management experience Happy with in office working 5 days per week
Work authorisation:

United Kingdom (required)
Work Location: In person