Sales Office Supervisor

Ross-on-Wye, ENG, GB, United Kingdom

Job Description

About Kirintec



Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-IED, Counter-UAS and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world. We provide ECM systems and other battle proven capabilities that are in daily use globally with government and non-government organisations protecting lives from the continuously evolving security and terrorist threats.

People are one of the best assets we have. We actively seek talented individuals that have a proactive and dynamic approach and who are looking for their next career move. We enjoy a unique working environment and ensure that whether out in the field, or here in the office, everyone strives to add value that benefits our customer base

About Sales and Marketing



Kirintec Sales team are committed to customer satisfaction. By understanding customers' needs, Kirintec utilises its mission proven experience and ethos of innovation to translate requirements into solutions and systems delivering quality whilst also providing superior customer service. Kirintec Sales work to support its customers and the future of our business. Supplying competitive pricing for our customers' requirements and providing optimum performance to maximise our business profitability and growth. Actively engaging with our customers at every opportunity to provide ultimate satisfaction and supporting our colleagues with the delivery of our products.

This role is a key role within Sales and Marketing.

Main duties of the position



The main areas of responsibility in this dynamic role are:

- Providing the highest standard of back-office support to the Sales team

- The highest standard of customer liaison and management, in the commercial

context.

- Communicating customer requirements into the Company, to achieve service

objectives.

- Regulatory compliance.

- Related financial tasks.

- Providing the same service and standards to all Kirintec Limited subsidiary

companies.

This is a hands-on role.

Reporting Line



This role reports to Sales Director

Key Responsibilities



Manage the quotation process by supporting the Sales team in the preparation of quotations and following up on their outcomes.

Accurate conversion of quotes to orders.

Support documentation and management of advisors in support of prime and secondary monitoring.

Oversight of Non Disclosure Agreements and Loan Agreements in co-ordination with Commercial Team and support change negotiations with customers

Undertaking the detail of sales orders: accurately converting quotes to orders both entry and processing.

Supports new biding activities

Concise and accurate handover of orders to Program Management and Delivery Office.

Frequently review and forward any Defence Contract / UN / NATO requirements that sit within our capability sphere

Analysing and reporting on sales order intake, forecast margins and other financial aspects.

Supporting pre-sales and marketing activities, attending show and exhibitions

System development, maintaining the Sales areas within Sage 50 and CRM.

Maintain and / or create company processes and policies relevant to the role

Any other reasonable duties required to support the company in meeting its objectives

Have due regard for PV Grading, F680 and Export Licence Controls

Working to Kirintec's ISO standards

Adhere to the national security framework in accordance with Security Requirements for FSC Contractors

Essential Skills



Customer liaison

Previous experience in a similar role, perhaps with technical products

Ability to work within a small, flexible and dynamic team

Excellent interpersonal and communication skills (both written and verbal)

Articulate, numerate

Be able to communicate effectively to technical and non-technical international audiences

Attention to detail

Commercially minded with some appreciation of financial principles

Self-starter

Computer literate

Eagerness to learn

Energy, flexibility, enthusiasm, persistence and commitment.

The motivation to succeed and make a difference whilst performing in a pressured environment

The wherewithal to acquire new skills and drive the role forward

Essential Software Packages



Microsoft Excel/Word/PowerPoint/Outlook/ SharePoint

Desirable Skills



Educated to 'A' level or equivalent

Previous line management experience

Desirable Software Packages



ARAS

Sage 50

Microsoft Project/Visio

Employment Terms



Kirintec employ a standard 5 day working week. The main working location will be Kirintec offices in Ross on Wye. Any remote working from home will be authorised on a case by case basis with the Functional Area Line Manager. Remote working will be facilitated with IT.

Hours



Nominally 37.5 hours per week Monday to Friday

Location



Ross on Wye

UK travel (infrequent) may be required

International travel (infrequent) may be required

Clearance



SC Clearance is essential

Duration



Permanent

Probation



3 months

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Casual dress Company events Company pension Free parking On-site parking Private medical insurance
Schedule:

Monday to Friday
Ability to commute/relocate:

Ross-on-Wye HR9 5PB: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

SC clearance or be eligible to hold this (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3094937
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ross-on-Wye, ENG, GB, United Kingdom
  • Education
    Not mentioned