Job Description

EKCO is actively seeking an enthusiastic Sales Operations Coordinator to join our team in Livingston.

Family run business Est. in 1999. We are specialists in our industry providing award winning Kitchens, Bathrooms, Doors, Windows & Glass Structures.

Skills required for the role:

Organisation and time management. Effective communication. Ability to work independently and as part of a team. Problem-solving and attention to detail.
Key Responsibilities:

Build rapport and communicate effectively with our customers and specialist teams throughout the installation process. Organising our installation schedule/ fitters diaries. Reporting to Directors on KPI's. Visiting project sites where necessary. Ensuring completion of all works and customer satisfaction. Processing supplier orders. Working with our Stores Manager to ensure all product is here for upcoming projects. Assisting our sales team to collate customer information and track enquiries. Prepare quotations & chase enquiries through our CRM system. Dealing with inbound calls. Help implement new processes and procedures to further improve overall company efficiency.
If you are interested in the role & want to find out more please submit your CV & Cover Letter to Callum Bruce

Job Type: Full-time

Pay: 30,000.00-34,000.00 per year

Benefits:

Company events Company pension Employee discount On-site parking
Application question(s):

Have you prepared a cover letter specific to this role and sent it to Callum Bruce?
Experience:

Microsoft Excel: 2 years (required) Customer service: 5 years (required) Administrative: 5 years (required)
Work Location: In person

Application deadline: 07/09/2025