Job Description

Due to retirement an exciting and rare opportunity has arisen within Billington Outdoor for a Sales Operations Co-Ordinator. The role is central to our purchasing and supply of premium Outdoor products to our valued distributors across the UK.

ABOUT US

Billington Outdoor is the official UK distributor of leading global brands within the Arborist, Utility, Forestry, and Outdoor sectors, including Zamberlan Footwear, Teufelberger, Climbing Technology, Mont-Bell, Hendon Ladders, Jameson, Simarghu, and Vallorbe.


A division of Carrs Billington Agriculture (Sales) Ltd, Billington Outdoor is part of the wider Billington Group, a family-owned business with a rich heritage dating back to 1858. The Billington Group operates across two primary sectors: food manufacturing and rural/agricultural services.


With a workforce of over 1,800 employees, the Group's diverse portfolio includes well-known companies including, Carr's Billington, Criddle, English Provender Company, and Billington Foods.

The Job

The Sales Operations Co-Ordinator ensures optimal stock levels, plans inventory needs, manages supplier orders, and oversees logistics This role also liaises with suppliers, freight forwarders, distributors and internal teams while leading a small team of sales administrators in daily sales office operations.


This role is integral to ensuring the smooth operation of stock and logistics within the company, contributing to overall efficiency and profitability.

Salary:

CIRCA 40,000 pa

Location:

Kingstown Carlisle, CA3 0HA - Hybrid working considered for the right candidate.

Stock Management and Planning:

Monitor stock levels using D365.


Extract data into Excel and utilise VLOOKUPs, formulas, and Pivot Tables to analyse past sales and determine order quantities and create forecasts.


Plan and manage forward orders, ensuring timely stock replenishment.


Forecast stock requirements for various product lines, ensuring continuity of supply over a five-month period.

Order Processing and Supplier Management:

Generate Call-Off Orders (POs) based on stock levels and place orders with suppliers.


Liaise with suppliers regarding product availability, pricing updates, and purchase orders.


Process supplier invoices, ensuring accurate payments and identifying tasks for delegation where appropriate.

Logistics and Shipping Coordination:

Manage worldwide shipping and develop effective relationships with freight forwarders, ensuring smooth, cost-effective order fulfilment.


Coordinate with suppliers to obtain necessary shipping documents.


Oversee UK and Ireland shipping, evaluating carriers for cost-effectiveness and service quality.


Ensure that all necessary import and export documentation is in place for smooth customs clearance.


Monitor international shipping timelines, particularly for shipments from the Far East, ensuring value for money and managing cost fluctuations.

Cross-Departmental Support:

Assist in preparing Cost of Sales reports for pricing reviews and trade price lists.


Collaborate with colleagues to enter new products into the system and resolve SKU-related issues.


Support the warehouse team by keeping them informed of order and delivery schedules.


Provide product information and assistance to colleagues, delegating tasks as necessary.

Invoice and Financial Oversight:

Review invoices to ensure correct pricing and accuracy of charges.


Communicate with suppliers regarding invoice discrepancies and price changes.

Stakeholder Communication and Relationship Management:

Maintain strong relationships with suppliers, freight forwarders, and internal teams to ensure smooth operations.


Respond to inquiries from logistics partners, warehouse staff, and office teams to address any stock or delivery-related issues. other

SKILLS, EXPERIENCE AND QUALITIES REQUIRED

Essential:

Proficiency in Microsoft Excel, including VLOOKUPs, formulas, and Pivot Tables


Familiarity with D365 or similar ERP systems.


Experience with international and domestic shipping processes, including import/export regulations.


Excellent communication and relationship management skills.


Attention to detail and ability to resolve discrepancies efficiently.


Ability to work independently and manage multiple priorities effectively.


Analytical mindset with a data-driven approach to decision-making.


Strong organizational and problem-solving skills.


Proactive and able to take initiative in process improvements.


Ability to work collaboratively across departments.

BENEFITS

As part of The Billington Group we offer a wide range of employee benefits including:


An attractive salary package.


Annual salary reviews in September each year.


A minimum of 25 days annual leave.


Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.

Your Health

Health Assured:

Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.

Sick pay:

Generous company sick pay entitlement.

Health Cash Plan:

A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

Your Lifestyle

Staff Discount:

Colleagues are eligible for a generous staff discount on selected products at our Country Stores.

Cycle to work scheme:

A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.

Flexible life assurance and critical illness cover:

Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.

Perks At Work:

Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.

Salary finance benefits:

Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

Your Future

Pension:

Enrolment into the Company pension scheme after 3 months of employment.

Training & Development:

Role specific training and ongoing training and development opportunities identified through our annual appraisal process.