Job Description

Summary

We're seeking a highly organised and commercially sharp

Sales & Operations Coordinator

to support our

Joinery Sales Manager

-- ensuring smooth communication, efficient project flow, and exceptional customer service.

You'll be at the centre of our sales and production operation, helping us deliver bespoke joinery projects to an excellent standard. If you're accurate, confident, proactive, and great with people, this role offers responsibility in a growing team.

Company Overview

Save the Sash Ltd is a leading manufacturer specializing in sash windows and bespoke joinery, committed to delivering high-quality products that combine traditional craftsmanship with modern efficiency.

Key Responsibilities:

Act as direct report to our Joinery/Sales Manager and main point of contact for client projects and assist our sales team with incoming sales enquiries. Prepare and manage sales quotes, orders, and job sheets Track project timelines, material orders, and production schedules Liaise between sales, workshop, suppliers, and clients to ensure deadlines are met Maintain CRM systems and job records with accuracy Support stock control and procurement admin for ongoing jobs Proactively identify and resolve workflow bottlenecks or client queries Contribute to process improvements as we grow our joinery offering

What We're Looking For:

Experience in

sales administration

,

project coordination

, or similar support roles Excellent organisation, multitasking, and communication skills A calm, confident presence under pressure Strong working knowledge of Microsoft Office (especially Excel/Outlook) Experience in construction, manufacturing, or joinery environments is a strong advantage A proactive approach to problem-solving and ownership of responsibilities

Salary & Benefits:

35,000 - 45,000

, depending on experience and capability Monday to Friday, 40 hours/week 28 days annual holiday (including public holidays) Opportunity to grow into a more senior operations or commercial role Supportive and close-knit team culture Real impact in a business with a reputation for craftsmanship

How to Apply:

Send your CV and a short cover message to

jointheteam@savethesash.com

explaining why you'd be a great fit.

Job Type: Full-time

Pay: 35,000.00-45,000.00 per year

Application question(s):

This role demands an authoritative, highly competent applicant with the matured confidence gained from experience. Do you understand that these characteristics are vital to succeed at the role and explain why a previous colleague would describe you as authoritative in how you apply yourself to your role. The role demands someone to be experienced in creating multi lined, multi element description based Purchase Orders in excel. Are you extremely confident in Excel, in your accuracy when producing documents, and your eye for detail when creating costs and checking all elements of finance are correct. Do you have a very strong command of excel. Have you worked as a dynamic part of a sales team before, (not just as an administrative support function.) explain how your last role was dynamic. Our company produces 10 main products, each with a manageable number of costs and options to guide and manage clients. The enjoyment in the role and working as part of our team is found by learning the detail of what we do and having the confidence to Direct clients with our advice. Do you understand that this approach requires a keen appetite to learn our business, a good memory, and a person who must enjoy directing clients, (not simply conversing with them) As with all small business roles, this position has a breadth of interaction spanning the entire workforce. Do you understand that the role will require a confidence to independently engage with all of the Company including the workshop undertaking the coordination of all kinds of tasks from procurement to sales, to supporting our joinery manager in Purchase Orders and working alongside our experienced administrator and our Financial controller, amongst other work. Our Company is now in a development phase and is seeking a strong competent service to this role. We expect the correct applicant to seek significant career development and increasing seniority in a small team. Do you enjoy the opportunity to 'count' 'be noticed' and are you energized by the idea of make a difference to the Company's development and you seek the stress and challenges that accompany that opportunity.
Work Location: In person