Job Description

All Locations*Monmouth
Job Function*Administration
Type*Fixed Term

The Role & Key Responsibilities

------------------------------------

Job Title:

Sales Order Processing Operative

Location:

Monmouth, Monmouthshire, UK

Contract:

18 months Fixed Term Contract

Working Days & Hours: -

Monday - Friday - 37 hours per week

Package includes

Salary 26,118.22 a year, plus competitive benefits

About the Role:

We are looking for a motivated and detail-oriented Sales Order Processing Operative to join our team in Monmouth.


This is a key role ensuring that our customers receive a professional, efficient, and accurate service at all times. You will be the first point of contact for customers, processing orders, handling enquiries, and supporting the wider sales operations team.

Key Responsibilities:

+ Process all customer orders (received via email, phone, or internally) in a timely and accurate manner.
+ Communicate effectively and professionally with both external and internal customers.
+ Answer the main phone line, directing calls where appropriate.
+ Assist with the accurate and efficient processing of scheme stocktakes.
+ Carry out daily administrative and housekeeping activities including:
+ - Sales invoicing
- Voucher processing
- Updating sales order status reports
- Entering credit card payments
- End-of-day updates

About you:

Essential:

+ Effective telephone manner
+ Collaborative skills when working with a team
+ High attention to detail
+ Proficient numeracy skills

Desirable:

+ Experience using Sage 200
Previous experience in an office-based role
+

Where growth meets purpose

What sets us apart is how we delight our customers - and that's because of great people like you. People with different life experiences who