Job Description

About Crunch:

Crunch is a multi-award winning Software as a Service (SaaS) company, born in the heart of Brighton with a brilliant team of 110, and over 40,000 users of our software.

Crunch isn't your typical online accountancy firm. We're a grassroots business built from the ground up, facing the same challenges as our clients. Since 2009, we've empowered thousands of small and medium sized businesses to take control of their finances with our simple, effective software, which includes real accountant support. Crunch takes the stress out of accounting, so our clients can focus on doing what they love!

We're now hiring for an exciting new permanent, full-time Sales & Partnerships Manager role to support our Head of Sales and Marketing and Sales team.

About the role:

Our Sales team plays a pivotal part in transforming the way our Small and Medium-sized Business (SMB) clients manage their finances, contributing directly to our growth and success. The Sales & Partnerships Manager is responsible for leading and motivating our remote, UK based sales team and giving our prospective clients an outstanding first impression of Crunch, to ensure we successfully execute our sales funnel and all aspects of our new customer journey.

Focusing on all operational aspects of our sales and partnerships activities to acquire new clients with up to 5m in annual turnover, this role will proactively manage the day to day performance and development of our sales team, leading by example and driving results. There is the opportunity for this role to grow in scope and responsibility as the sales function scales.

The role will also be the main point of contact for our established third party partnerships, who offer additional services to our small business customers, such as mortgages, insurance and business bank accounts, and our partnership network is growing all the time.

A more detailed is available on request and will also be discussed and shared with shortlisted candidates. The role may not show on our careers page, as we're managing a transition away from a third party system powered careers page. We will remove from Indeed when the role is filled.

What does success look like in the role?

Within the first 6-12 months, the role will:

Consistently deliver against agreed monthly and quarterly new business revenue targets. Improve lead-to-sale conversion rates across both advisor-led and ecommerce channels. Build a high-performing, accountable sales team with clear standards, coaching cadence and performance expectations. Embed a culture of data-led decision making, call quality excellence and continuous improvement. Strengthen and grow third-party partnerships as a meaningful contributor to the sales pipeline.
A more detailed is available on request and will be discussed with shortlisted candidates. The role may not show on our careers page, as we're managing a transition away from an ATS powered careers page.

About your skills and experience:

Essential:

Exceptional leadership, coaching and people management skills to motivate and drive the high performance of sales professionals, proactively managing performance as required. Experience of directly managing hybrid or remote B2B sales teams and a track record of exceeding sales targets. Proven experience encompassing a sales, business development or partnerships management role and demonstrable success in directly creating opportunities to help build a healthy sales pipeline. Experience of working in a regulated environment, acknowledging the importance of processes and standards. Knowledge and proficiency using CRM systems, such as Salesforce and sales enablement tools. Demonstrable experience of building robust relationships with all levels of stakeholder, with an ability to thrive and hit the ground running in a fast paced and tech savvy environment. Experience of building and nurturing relationships with a wide range of external partners in a number of business sectors.
Desirable:

Awareness of the features of a 'FinTech' business and topical issues within the wider business landscape. Knowledge and experience of working with Software as a Service (SaaS) products and/or E-commerce activities. An understanding of the needs and challenges faced by small business owners.

What you'll get in return:

We're very proud of our collaborative and inclusive working environment - you'll be working as part of a fun and vibrant team, with a whole host of fantastic company benefits!

These include:

A competitive basic salary depending on experience of 40,000 to 45,000 per annum, plus commission to give an OTE of 50,000 to 55,000 per annum for the role. Fully remote working in the UK, with no more than a quarterly meet up in Brighton as required. 33 days holiday a year (including bank holidays) - plus an extra half day off on your birthday. Long service gift awards plus extra holidays for 5, 10 and 15 years' service. Workplace pension scheme with Scottish Widows after qualifying service period. Private Medical Insurance with Bupa after qualifying service period. Life assurance (4 x salary) with Met Life after qualifying service period. Employee Assistance Programme (EAP). One paid volunteering leave day per year. Enhanced pay for parental and family leave. Shopping and insurance discounts with Crunch Perks via Boostworks. Employee 'refer a friend' scheme (clients and candidates for jobs at Crunch). Company funded social events.

Other information:

This role is open to applicants with the right to live and work in the UK. Please note that we're unable to offer sponsorship to overseas candidates. The usual working hours are Monday - Friday, 09:00 - 17:30. The role may be required on occasions to support the Sales team working up until 7pm on weekday evenings if the team has booked in calls to suit prospective client's needs. You need to be able to work from home in a comfortable, private environment, with a solid internet connection (a minimum of 10-12 Mbps upload speed) and a suitable desk and chair. We'll provide you with all the IT equipment you need to get set up before you start with us - so there's no need to supply your own.
If you disclose any disability or learning difficulty, we will endeavour to provide reasonable accommodation to participate in the interview(s), which are usually carried out remotely on video calls. If you consider yourself to have a disability or learning difficulty and would like to discuss additional support available, please let us know.

Crunch is committed to equal opportunities in every aspect of our company and the community, embracing and promoting a diverse and inclusive environment for our team members, those who apply to work for us and our client base, without exception.

We believe that the key to our success is our people, we value the contributions and experiences of all who make up our community. Supported by our company policies and procedures, we will take every possible step to ensure that no person will suffer direct or indirect discrimination on the grounds of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, age, neurodiversity or disability status.

Crunch reserves the right to perform pre-employment checks using a designated third party partner on all successful applicants for roles at Crunch, (including but not limited to): Right to Work in the UK verification, DBS check, address check, employment references and UK credit checks. Candidates will be informed of the requirement for these by Crunch in advance of these being completed.

No recruitment companies or agencies please as we're unable to accept unsolicited CVs for our vacancies.

Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Enhanced maternity leave Enhanced paternity leave Paid volunteer time Private medical insurance Referral programme Sick pay Work from home
Application question(s):

Do you have demonstrable experience in sales, business development or partnership management? Do you have proven experience leading a remote Sales team, driving results and exceeding sales targets?
Work authorisation:

United Kingdom (required)
Work Location: Remote