Monday to Thursday from 8:30am - 5:30pm, Fridays from 8:30am - 5pm.
About T
he Acorn Group:
Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by the Leaders Romans Group.
Job Summary and Key Responsibilities:
As a
Sales Progressor,
you will be responsible for managing property sales once an offer has been agreed, ensuring transactions run smoothly through to completion. You will act as the main point of contact for buyers, sellers, solicitors, lenders and other parties, providing exceptional customer service and proactive updates throughout the process.
This role requires strong communication skills, organisation, and the ability to manage multiple cases while maintaining attention to detail in a fast-paced environment.
Duties will include:
Manage a pipeline of agreed sales through to exchange and completion
Maintain regular communication with buyers, sellers, solicitors, surveyors, mortgage brokers and internal teams
Proactively chase outstanding documents, searches, enquiries, and other milestones
Provide clear, consistent updates to all parties to ensure they are informed at each stage
Identify and resolve issues that may delay the transaction
Update CRM systems with accurate notes and timelines
Work closely with Sales Negotiators to ensure a smooth handover from offer to completion
Provide exceptional customer service, managing expectations professionally and sensitively
Ensure compliance with all legal, regulatory and company procedures
Skills required:
Previous experience in estate agency or property sales progression (preferred but not essential)
Strong organisational and administrative skills
Excellent written and verbal communication
Ability to manage multiple cases simultaneously
Calm and professional under pressure
Problem-solving mindset with a proactive approach
Knowledge of the sales progression process, conveyancing and the property life cycle (preferred but not essential)
Confident using CRM systems and Microsoft Office
Highly organised and detail-oriented
Strong relationship-builder
Resilient, patient and solutions-focused
Customer-service driven
Team player with a positive attitude
Able to work independently and take ownership of workload
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
+ Excellent opportunities for career progression
+ Structured training & support
+ Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
+ Excellent parental leave & company fertility policy in place
+ Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders
+ Retail discounts
The Acorn Group as part of the Leaders Romans Group, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Leader Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS's or candidate referral from Recruitment agencies, and any such submissions will not be considered.
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