Job Description

Job Summary & Objectives:

To fastidiously manage the conveyancing process of property sales from offer agreed to completion. Proactively communicating with all parties; solicitors, mortgage advisors, vendors and purchasers by telephone. Ensuring all records are meticulously maintained including all communication notes and progress updates in Alto

Key Performance Indicators (reviewed Annually):

Sales Progression checked every 7 days Request Google review on completion Check purchaser's Financial Services arrangements and a referral to Mortgage Broker If both parties' using same solicitor check a referral of one party made to Conveyancer Reduce the time from sale agreed to completion on a rolling 3-month basis Update Sales Progression Excel Log and Alto Sales Progression daily Ensure all notes are clear and logged correctly in Alto Prepare and issue sales memoranda on the day all sales information is gathered and due diligence completed Reduce the time from sale agreed to completion on a rolling 3-month basis

Key tasks to include (subject to change according to business needs):

All sales to be managed in accordance with company policies, ensuring Vendors & Purchasers are kept fully updated with the current situation, and any issues identified are promptly resolved. Ensure all communications with the company are handled promptly and effectively. Cover Client Service Associate duties, when necessary, not only during absences, but during the working day to facilitate their attendance at properties etc including: All applicant enquiries to be used as an opportunity to build a relationship, comprehensively recording requirements in accordance with company guidelines to match available properties Generate Market Appraisals from Viewing Enquiries when property to sell locally. Agree sales and carry out due diligence Refer new applicants to Financial Services (Mortgage Broker) at initial contact Refer new applicants to Conveyancer at initial contact Refer purchasers and vendors service providers they may require during the purchase/sale process including surveyors, removals, gas/electrical testing, damp proofing etc at the time offer accepted.

Skills, Qualifications & Attitude:

Professional appearance appropriate to the role Confident and outgoing personality Self-motivated, positive and have a desire to achieve results Good interpersonal skills and a pleasant attitude Ability to work under pressure when workload demands Good time management and the ability to prioritise Strong written and verbal communication skills Good knowledge of Microsoft Word & Excel Knowledge of Alto software an advantage Knowledge of Estate Agency compliance regulations and legislation an advantage
Job Type: Full-time

Pay: From 27,000.00 per year

Work Location: In person