Job Description

Company Overview

We specialise in architectural glazing systems -- windows and doors that transform spaces with long-term performance, high energy efficiency, and a stunning aesthetic. Our commitment to design excellence and technical precision has earned us a strong reputation with both trade professionals and retail customers.

Role Summary

We are seeking a proactive and organised Sales Representative / Project Manager to join our growing team. This role bridges customer engagement and technical project delivery, supporting clients from initial enquiry through to delivery and beyond. The ideal candidate will be comfortable operating in a fast-paced environment, balancing multiple jobs, and liaising with both internal teams and external partners.

Responsibilities

Provide accurate quotations using our software Build and maintain strong working relationships with trade partners and retail customers Present products in our showroom to prospective clients Manage multiple orders simultaneously, from enquiry to completion Collaborate with fellow project managers, factory staff, aftersales & servicing, logistics, and senior management Use statements of work and building drawings to inform and prepare quotes Handle customer phone and email enquiries promptly and professionally Support a smooth and efficient project management process end-to-end

Skills and Experience

Essential

Previous experience in a customer-facing role Proficient with computers and general office software Strong organisational skills and the ability to multitask under pressure Excellent analytical skills with a keen eye for detail Strong communication skills, both written and verbal, with the ability to present information clearly. Ability to adapt communication style depending on audience - from homeowners to trade professionals Comfortable working in a factory environment A desire and ability to learn technical product knowledge Practical, common-sense approach to problem solving Self-motivated and comfortable working independently or as part of a team

Desirable

Experience in a sales or project management role Familiarity with Google Workspace (Docs, Sheets, etc.) Experience working with technical drawings or architectural plans Familiarity with quoting or estimating software Previous experience managing end-to-end customer projects

Pay Scheme

Annual Salary From 30,000 Per Year + Uncapped Commission (OTE of 45,000 - 55,000+). The more time and effort you put in to your accounts, the higher your earnings can be.

Hours of Work

Working hours are 08:00 - 16:30

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Company pension On-site parking
Application question(s):

You receive three tasks at once:
1. A customer is waiting for a call back
2. A new quote request has just come in
3. An aftersales issue has been raised about an ongoing project

In what order would you handle these tasks, and a brief explanation why? Please explain your reasoning clearly and professionally in a paragraph format.

Experience:

Customer Facing Role: 1 year (required)
Work Location: In person