Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We're looking for a resourceful Sales Specialist (perm, part-time 32hr) to join our Timberland team based in Brent Cross, London .
Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades, we have been guided by a higher Purpose: to inspire and equip the world to step outside, work together and make it better .
Let's talk about the role!
We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you'll make a difference Semeh
We expect that our Sales Specialists help deliver a memorable retail experience by:
Providing the highest level of customer service, ensuring that all customers are treated with respect
Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
Acting as a buddy to new starters, helping support their onboarding
Maintaining merchandising standards in accordance with brand guidelines
Keeping up to date with current trends and the brand's place within the market
Following all operational procedures in the store and in the stock room
Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist?
You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
You have a positive can-do attitude, facing all situations in the store
You are passionate about our brand, fashion, and retail in general
You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background
You have excellent written and verbal communication in English (another language is a plus but not necessary)
You are flexible when it comes to working weekends, evenings and holidays as necessary
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