Manage day-to-day store operations, opening/closing procedures, and cash handling
- Ensure smooth running of the store and assist with reporting and security
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Monitor inventory, process orders, and oversee promotions
- Lead in the absence of store owners
- Supervise and train junior staff, assist with recruitment and onboarding as needed
Customer Service:
- Deliver excellent customer service
- Supervise staff to ensure excellent customer service standards
- Handle complaints and maintain a clean, welcoming store environment
Regulatory Compliance:
- Ensure legal compliance, especially regarding age-restricted and licensed product sales
- Conduct proper ID checks and uphold licensing conditions
- Ensure store hygiene and safety standards are upheld
Promotions and Displays:
Implement in-store promotions and seasonal campaigns
Promote products using WhatsApp, social media, and local marketing tools
Offer knowledgeable recommendations to customers
Health & Safety Compliance:
Maintain adherence to health and safety regulations
Keep updated with applicable legal standards for retail operations
Job Types: Full-time, Permanent
Pay: 44,500.00 per year
Work Location: In person
Expected start date: 01/08/2025
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