Job Description

Are you looking for a new challenge with a market-leading company that designs and manufactures granite, quartz, and porcelain worktops for some of the biggest housebuilders and retailers in the UK? Athena Worksurfaces LTD could be the perfect fit for you!

We are seeking a motivated and organised Account Handler to join our growing team. You'll play a key role in managing and developing client relationships, ensuring customer satisfaction, and acting as the main point of contact for your assigned accounts.

Why Join Athena Worksurfaces?

Work with a market leader in the worktop industry. Opportunity to build strong relationships with major clients. Friendly, supportive team environment with room for career growth. Monday-Friday working hours with a competitive salary.
What You'll Do:

Client Relationship Management:

Be the go-to person for your accounts, maintaining strong relationships and ensuring clients are satisfied.

Account Management:

Handle client requests, quotes, orders, amendments, and administration. Spot opportunities for upselling and cross-selling.

Problem Solving:

Resolve queries quickly and professionally, working with internal teams to provide solutions.

Reporting & Communication:

Provide updates, monitor account performance, and keep accurate records.

Collaboration:

Work closely with the Office Manager and support onboarding of new clients.

What We're Looking For:

Previous experience in administration or account management. Excellent customer service and communication skills. Ability to thrive in a fast-paced, target-driven environment. Proficiency with relevant computer applications.
If you're organised, proactive, and enjoy building strong client relationships, we'd love to hear from you!

Apply today and take the next step in your career with Athena Worksurfaces LTD.

Job Type: Permanent

Pay: From 25,800.00 per year

Benefits:

Additional leave Company events Company pension On-site parking Private medical insurance
Experience:

customer service: 1 year (required) kitchen design: 2 years (preferred)
Work Location: In person