Job Description

We are looking for a

Sales Support Administrator

to join our award-winning team in a dynamic and growing company based in Baildon.

Use your customer service skills to help our clients commission us to design and manufacture innovative textile products.

What the role involves.

This role supports the Sales Supervisor and Managing Director with detailed sales enquiries, providing great customer service and assisting the sales team in achieving and processing orders.

Acting as a first point of contact for incoming sales enquiries.

Ensuring emails and web enquiries are dealt with in a timely manner.

Preparing and sending quotes, confirming, and processing sales orders

Maintain a competent understanding of company's products.

Managing customer databases ensuring that all data is kept up to date.

Providing administrative support in relation to all sales related activities

Scheduling and invoicing of works.

Who we are looking for.

We are looking for someone who is aligned to our company values.

Curious

you will be curious to learn new things and understand that continuous learning is the key to improving ourselves as well as the overall performance of the team and company.

Consistent

You will be reliable and trustworthy and set high standards to achieve outstanding results.

Collaborative

You will value working with a great team, work efficiency and be focused on the best use of your time and resources. You will take pride in exceeding our customers' expectations.

Collaborative

You will work with clients and the team by providing open, respectful, and trustworthy communication in person, over the telephone and by email.

Caring

By giving fair and equal treatment of others, you will contribute to creating a caring environment of inclusivity, shared knowledge, and honest communication.

You will have the following skills,

An excellent telephone manner

A focus on delivering high standards of customer service.

Must be IT literate in Microsoft Word, Excel and Outlook

Will enjoy working with numbers.

Confidence in liaising with customers over the phone, face to face and over email.

Diligence, care, and attention to detail.

Ability to carry out repetitive tasks with equal conviction.

Ability to work well as part of a team.

Proven experience in an administration-based role is desirable.

The company:

Canvasman Ltd designs and makes 'Engineered Protection for every Venture'. We are a leading textile product manufacturer that designs and manufactures protective textile products for well-known brands and everyday people, providing textile solutions that can't be bought from the shops.

This is a fantastic opportunity to join a thriving employer who values and develops its employees. The sales team will grow quickly over the next few years, so the opportunity to join at an early stage could well offer progression opportunities if desired.

The Benefits:

Company profit share scheme (after 12 months)

Free parking on site

Paid 1-hour break

No weekend work.

Paid overtime

Regular salary reviews based on performance.

Company pensions scheme

Personal carbon offset program.

The Job Details:

Location Baildon, West Yorkshire

Hours: Full time: Mon to Fri / 9am to 5pm

Interested?

Please apply with an up to date CV and accompanying Cover Letter with your reasons for applying.

We are regretfully unable to provide specific feedback to all applications. If you have not heard back within 10 days, your application has been unsuccessful on this occasion.

Job Type: Full-time

Pay: From 12.71 per hour

Benefits:

Company pension
Experience:

Administrative: 1 year (required)
Work Location: In person