Job Description

We are seeking a Bristol based dynamic Senior Sales Support Administrator who cares about customer experience and strong excel and IT skills whilst experienced using CRM tools (ideally HubSpot). They must possess a customer focused attitude and ability to pick up the phone and engage with customers and colleagues. If so, then we have the role for you, office based in Bristol, as part of our Sales team.

We're a family company that's globally recognised exporting products to over 50 countries. We do what we love which is creating and sourcing innovative ingredients such as syrups, hot chocolate, matcha and frappes - as well as blenders and barista gear. We supply and support a wide range of partners - from high-street chains to independent coffee shops, to online retailers and coffee roasters, bars, hotels and restaurants all over the world. Launched in 1997 whilst still independently owned by the original founders. www.beyondthebean.com

Key responsibilities include:

Providing day to day admin support to the UK and International sales team Overseeing the management of the HubSpot CRM system and inbound lead enquiries Collation and running of weekly and monthly reports Working with the sales team and other departments to ensure customers' requests are completed in a timely manner Administrative tasks such completing forms, collating information and online research
We are looking for the following attributes and skills:

A team player, who is customer focussed and has a can-do attitude High attention to detail and accuracy Well organised and enthusiastic individual, with the ability to multi-task. Proficient with Microsoft Office packages, particularly Excel; as well as knowledge of CRM systems - ideally HubSpot. Confident communication skills via telephone and email, with customers as well as your co-workers Proven administrative experience Comfortable working to deadlines
Experience

Proven experience in a sales role, preferably within a similar industry. Strong communication and interpersonal skills with the ability to engage effectively with clients at all levels. Excellent negotiation skills with a track record of closing deals successfully. Ability to work independently as well as part of a team in a fast-paced environment. Proficiency in using CRM software and Microsoft Office Suite is desirable. A positive attitude, resilience, and a passion for achieving targets are essential for success in this role. If you are an ambitious individual looking to advance your career in sales, we encourage you to apply for this exciting opportunity!
MINIMUM REQUIREMENTS:

Good IT, Microsoft office, Excel and CRM experience Customer service experience Based within walking, driving or public transport distance of the Bristol office
BENEFITS:

20 days holiday (pro rata) Free onsite parking Casual dress Lots of socials and endless delicious drinks!
WORKING HOURS

Monday to Friday 09:00-17:30
Job Type: Full-time

Pay: Up to 28,000.00 per year

Ability to commute/relocate:

Bristol BS3 2HA: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work Location: In person