Job Description

About the Company

Shaftec has been supplying remanufactured and new parts to the motor trade for over 30 years and is now firmly established as the leading transmission, steering and braking supplier to the UK aftermarket. Not only do we offer customers the largest range of premium products, backed by the highest levels of availability but also exceptional customer service.

About the Role

As the first point of contact you will be expected to deliver optimum customer service solutions to our existing and potential customers whilst advocating the Company brand and image.

Processing of sales orders, sales invoices, back orders, and special orders where necessary, ensuring that all product references and prices are correctly entered. Develop and maintain good and effective working relationships between customers, suppliers, and our internal team. Ensure that all incoming telephone calls are answered promptly and that all callers are dealt with in a polite and friendly manner. Advise customers of any issues regarding deliveries and stock availability. Maintain a friendly and harmonious atmosphere within the sales office encouraging staff to keep a positive attitude, tidy up the office daily to create a better space of work. Maintaining confidentiality on all aspects of company policy and operations when dealing with and speaking to third-party customers and suppliers. Liaising with other departments as necessary

About your Skills, Qualifications and Attributes:

The ideal candidate will have order processing experience with a high level of customer service, good attention to detail and a very friendly and confident telephone manner, used to working at pace in a very busy environment and can work as part of a lively team as well as using your own initiative. In addition, the successful candidate will have the ability to work under pressure and make correct decisions. Be a competent using of the following packages Outlook, Word and Excel and finally provide sufficient evidence of building relationships with customers or suppliers

Salary and Benefits

For the position of Sales Administrator there is a competitive salary on offer and our other benefits include:

We are based outside of the 'Clean Air Zone'

Free onsite parking

Pension Scheme

Cycle to Work Scheme

How to Apply

If you possess essential skills and experience, please apply today for this amazing opportunity by sending us your CV for us to consider.

You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!

Work remotely

No
Job Type: Full-time

Pay: 25,204.20 per year

Benefits:

Cycle to work scheme Employee discount On-site parking Referral programme
Work Location: In person