Job Description

Sales Support Administrator
Salary: 25 - 26k plus up to 2k yearly bonus
Location: Greenford (hybrid working)
Are you motivated by delivering exceptional customer service?
Do you have retail or admin experience and want to take the next step up?
If so, my client a fabulous manufacturing business are now looking for a person to fully support a busy team of key salespeople.
This role is a busy and varied one and will involve taking ownership of a range of customer support/ Admin functions.
You will be joining a family-owned business that really care about their people. Monday to Friday 9-5pm with hybrid working pattern (1 day at home) after probation, 22days holiday which increases after a year plus parking is available!
Key duties

• Managing the department inbox, answering queries and passion on those that need added attention
• Assist with coordinating customer returns
• Checking quality of product returns and ensure the returns spreadsheet is kept up to date
• Order stationery and consumables- looking for the best value suppliers
• Assist with difficult customer queries
• Helping with ad hoc projects
• Calling customers to encourage them to leave Google reviews
• Assist with compliance paperwork
• Assist other teams when needed as well as being available to assist with online chat queries

This would be an ideal opportunity for an experienced retail person wanting to get into office work!
What You Need to Do Now:
If this sounds like the role for you, don't wait - apply today with your up-to-date CV!
If it's not quite right for you but you know someone perfect, refer them to us and receive a 100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Skills Required