Job Description

Job Summary

The Sales Support Administrator plays a key role in supporting TecQuipment's sales team by ensuring the smooth administration of sales activities from initial enquiry through to order processing and after sales support. Contributing to the sales effort, the role requires strong organisational skills, attention to detail and effective communication with internal teams, international partners and end users to develop and maintain strong working relationships.

Duties

Actively support the sales team to ensure efficient day to day operations.

Prepare and issue quotations for UK and international customers in a timely and efficient manner

Process sales order accurately and issue order acknowledgments and sales documentation

Manage and maintain the sales database, ensuring all customer interactions are accurately recorded to support forecasting

Track and progress sales enquiries ensuring timely follow up

Act as a key point of contact for customers and international partners by providing excellent customer service and responding to enquiries professionally and promptly

Support customers throughout the quotation/sales process, including status updates and basic product information

Monitoring order progress and proactively communicating updates to the sale team and customers.

INTERNAL COORDINATION

Liaise with international partners to ensure they have the information required to support customers

Liaise closely with production, logistics, finance and engineering teams to ensure orders are fulfilled correctly and on schedule

Assist with export documentation and shipping requirements where applicable

Support sales forecasting by producing accurate reports and pipeline tracking

Review visit reports, follow up on actions and schedule appointments

GENERAL ADMINISTRATION

Assist with sales presentations, on site customer visits and marketing materials as required

Support continuous improvement of the sales processes, customer experiences and overall quality of service

Ensure compliance with internal procedures and quality standards

Essential Skills

Proven experience in an sales support role or customer service role is desirable Excellent admin and organisational skills with the ability to prioritise tasks effectively with excellent attention to detail Strong written and verbal communication skills Proficiency in MS Office Suite (Word, Excel, outlook) and CRM software is preferred Attention to detail with a high level of accuracy in data entry and documentation A proactive attitude with strong problem-solving abilities Ability to manage tasks and meet deadlines Customer focused with a professional and friendly manner Highly organised, proactive and methodical Reliable team player who enjoys working cross-functionally and can also work independently Adaptable and comfortable with handling complex queries
Desirable skills

Experience working in a manufacturing, engineering or technical environment Familiarity with SAP Business One Experience supporting international sales Understanding of technical products or willingness to learn
This position offers a supportive working environment where organisational skills are valued, and professional development is encouraged. The ideal candidate will be enthusiastic about contributing to our sales success while maintaining high standards of administrative excellence.

How to apply:

If you feel this role is a good fit for your skills and experience, please send your CV and a brief covering statement to recruitment@tecquipment.com

Job Type: Full-time

Pay: From 27,000.00 per year

Benefits:

Company pension Life insurance On-site parking
Ability to commute/relocate:

Long Eaton NG10 2AN: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please list 2-3 dates and time ranges when you could do an interview up to 23rd January 2026
Experience:

sales or customer service: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person