Job Description

Sales Support Co-ordinator

Location

: 12 South Parade, Weston-super-Mare, North Somerset, BS23 1JN

Job type

: Permanent, full time, office based

Hours

: Alternate weeks (Monday to Friday 09.00 to 18.00 or Monday to Friday 09.00 to 17.30) plus one in four Saturdays 09.00 to 16.00, with the following Wednesday off in lieu if a Saturday is worked

Are you a natural organiser with a friendly phone manner and a passion for delivering five-star service?

We are looking for a

Sales Support Co-ordinator

to become the key point of contact between our vendors, applicants, and sales team. Your role will be essential in maintaining smooth day-to-day operations and ensuring every client feels informed, supported, and valued throughout their property journey.

This is a varied and fast-paced role that requires confidence, initiative and strong attention to detail. You will be working at the heart of our sales department, supporting the team while playing a key part in maintaining client satisfaction, offering additional marketing services, and keeping processes running efficiently.

What You Will Be Doing

Vendor Support and Communication

Introduce and onboard new vendors with clear communication and expectations Keep sellers updated at every stage, from onboarding to feedback after viewings Send monthly marketing performance reports and help vendors understand how their property is performing Proactively arrange valuation reviews if a property has had no viewings for four weeks Proactively offer additional marketing services if required Follow up after viewings and check in regularly to maintain engagement

Enquiry Handling and Appointment Booking

Respond swiftly to sales enquiries via phone, email, and portals Qualify applicants and arrange viewings using the CRM Book market appraisal appointments and confirm details with clients Follow up with vendors after appraisals to encourage instructions Log all contact and appointment information clearly in the CRM

Sales Team Support

Prepare Best Price Guides for valuation appointments using templates and data provided Keep CRM records accurate and up to date for vendors and applicants Manage the team's diaries and ensure appointment packs are prepared Handle key handovers for viewings and appointments Maintain a tidy, welcoming front office environment Deal with client and customer office walk-ins Attend and assist in running the property auction evenings (approximately six to seven evenings per year)

Training and Career Development

You will have the opportunity to grow your sales and marketing skills within the property sector through a structured training programme, designed to support your professional development. You will work closely with a dedicated mentor and gain hands-on experience as part of a supportive team.

As part of your progression, you will be encouraged to study for industry-recognised

Propertymark Qualifications

(studied primarily in your own time). The company will cover the cost of exam entry and Propertymark membership.

What We Are Looking For

Friendly and professional communication, both written and verbal Strong organisational skills and attention to detail A proactive team player with a helpful, can-do attitude Confidence using systems and following processes Commercial awareness and the ability to maintain excellent client relationships Relevant experience in property, administration or customer service is preferred Someone who will take ownership of the role, show initiative, and make it their own

Interested in Joining Our Team?

If you want to be a key part of a dynamic property team where your role makes a real difference to client satisfaction and operational success, we would love to hear from you. This is a fantastic opportunity to work in a supportive and fast-paced environment with clear goals, structured training, and great people around you.

Apply today

to start your journey with David Plaister Ltd.

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Schedule:

Monday to Friday Weekend availability
Experience:

relevant: 2 years (preferred)
Work Location: In person

Reference ID: DPSalesSupport