Job Description

Job Summary

We are seeking a Sales Support Executive to lead the sales support activities that enable the Sales team to maximise opportunities, through ensuring a proactive customer experience and management of efficient systems and processes.

Main responsibilities

Work proactively with Business Development Managers, ensuring they are contacting customers in a timely manner to ensure all opportunities are maximised. Ensure all sales enquiries are responded to efficiently or passed to the correct department. Follow-up on all quotations to ensure they are converted into orders. Researching new customers and reaching out to book appointments. Responsible for managing and developing the Remedial Sales Lead, providing ongoing feedback and delegating effectively. Maintain the CRM system and support Business Development Managers to update the system in a timely and accurate manner to ensure with all customer communications so the team always have up to date data. Using data to analyse trends and seek new opportunities to maximise sales opportunities. Responsible for continual review and improvement of process and ways of working to ensure the team are working as efficiently and effectively as possible. Provide timely and accurate quotations in response to requests. Responsible for maximising opportunities for replacement of equipment by analysing asset lists and ensuring Business Development Managers follow up in a timely manner.

Qualifications

Experience of internal sales support or similar Experience of process improvement and ability to identify and address challenges independently Exceptional verbal and written communication skills Strong organisational skills and ability to manage multiple priorities Commitment to exceptional customer service Flexibility to adapt in a fast paced and dynamic work environment Proficient in MS Office suite and ability to work with new systems and software. Understanding and continual alignment with the Company's core values; Responsiveness, Ownership, Communication and Kaizen (ROCK).
This is a fantastic opportunity if you are passionate about sales and eager to contribute to a growing company!

Job Types: Full-time, Permanent

Pay: 35,000.00-38,000.00 per year

Benefits:

Profit sharing
Schedule:

Monday to Friday
Work Location: In person