Job Description

Sales Support

The Sales Support Executive will be responsible for working with Account Managers and providing a variety of administration support ranging from order processing to updating customers with estimated delivery times. You will be responsible for managing your own workload as well as contributing towards the team and supporting each other when workloads fluctuate. You will work to SLAs to ensure all parties are up to date with key information and will be highly organised with good attention to detail.

Job Role Responsibilities

Working alongside experienced salespeople providing quotes and sourcing specific goods, ensuring a smooth-running sales process. Coordinating the workflow of sales support services to designated salespeople o Placing orders onto the internal database Obtaining pricing for product requests from the sales team Dealing with general customer enquires while liaising with customer services and the accounts department. Good Customer Service Skills Other ad hoc duties

Job Requirements

Strong administration skills. Self-motivated. Professional telephone manner. Strong team player. Ability to deal with customer queries and complaints sufficiently. Ability to work as part of a team and display teamwork.

What we offer

Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary - 26,000 and quarterly bonus of up to 500. Location - close to the M4 with a modern, up to date living space and ample parking Culture - Social events, Supportive, Fun, Hard working Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. *Increases with time spent

Experience

Proven track record within a similar role.

Understanding of B2B processes desirable but not essential.

Reports to: Sales Support Manager

Job Type: Full-time

Pay: 24,000.00-26,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Cycle to work scheme Employee discount Free parking Gym membership Health & wellbeing programme On-site gym On-site parking Private dental insurance Private medical insurance Sabbatical Sick pay
Schedule:

Monday to Friday
Work Location: In person

Reference ID: CT - support