Job Description

We're looking for a

Sales Support Executive

to join our team to act as a trusted partner to support our

Global Sales team

.

You will collaborate closely with Sales / Account Managers to enable and facilitate accurate contracts and orders with our customers. You will also support the Sales team with Customer Requests, Quality Complaints, Inventory Management, Logistics, etc.

You will collaborate closely with Production, Quality, Warehouse and Logistics teams based out of India. You'll proactively oversee the lifecycle of existing and new orders and keep our customers informed the current status.

This is an excellent opportunity for

graduates starting their career

as well as

professionals with some experienc

e in administration, customer service, or commercial support. This experience will groom you for a possible full-fledged Sales role within our organisation.

The Sales Support Executive will:

Manage the Sales Admin process such as processing sales orders for new and existing customers.

Proactively monitor the lifecycle of all pending orders to promote efficiency and accuracy in providing timely information to our customers.

Provide customers with all necessary order documentation.

Provide customers with necessary information and data, as and when requested.

Support Inventory accounting and management with external warehouses.

Work with internal / external clients on logistics and service issues.

Collate and verify all relevant order information to ensure documents are accurate & complete.

Daily use of CRM systems to ensure information is accurately recorded and shared with all external and internal stakeholders.

Other duties as assigned by reporting Sales / Account manager.

Interested in this opportunity? You'll need to have:

Proficiency in Microsoft programs such as PowerPoint, Excel, etc.

Excellent numerical skills and attention to detail.

Excellent collaboration and communication skills to work with remotely distributed colleagues.

Excellent organisation and prioritisation skills.

Desirable (But Not Mandatory) Experience:

Experience of working in a fast-paced administration/customer-focused role where the delivery of high standards of customer service and accuracy standards is crucial.

Experience of interacting and liaising directly with customers.

Experience of SAGE or any other CRM.

Whether you're a

recent graduate

ready to learn and grow, or an

experienced professional

looking to expand your skills in a global environment--we'd love to hear from you.

Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Company pension
Ability to commute/relocate:

Twickenham TW1: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Expected start date: 01/09/2025