Job Description

Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point and security technologies to a very hungry market. The products and services we sell are always in high demand.



We are a privately owned, award-winning business that has become a recognised leader in its industry - and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside and we are looking for an Sales Support Executive to join our Purdicom team!

Position Summary

The Sales Support Executive will be responsible for supporting and assisting on a day to day basis and helping to grow the business at the direction of the Account Managers. The Sales Support Executive will form part of the Sales Support team that will also assist with all related tasks.

Principal Duties:

Dealing with all aspects of customer services - Incoming emails & calls. Providing customer ETA on orders and general strong communication to customers. Loading and supporting Sales orders within our CRM. Ensuring information is correct prior to approval. Replying to customers, internal comms and suppliers enquiries when Account Managers are unable to respond. Preparing and providing quotes to customers where required. Assisting with Demo Kit requests and orders. Liaising with supply chain and manufacturers for stock queries. Carry out data admin to ensure all orders are up to date for stock allocation. Taking part in product training and keeping up to date with new products. Attending customer meetings from time to time (virtual or physical)

Knowledge & Skill Requirements

Customer focused Experience of using a CRM. Strong communication skills with multiple internal departments. Excellent accuracy and attention to detail. Ability to listen and articulate effectively. Experience and understanding of Microsoft Office. To gradually learn and amass knowledge and detailed understanding of Sales Must be a problem solver and able to work under own initiative. Needs to be content to work in a semi-rural environment. To converse with all customers and the people throughout the organisation from Director level to bottom level.

If you join us we want you to feel valued which is why we offer a very competitive benefits package:

Laptop Hybrid Working Learning and Development Plan Purdicom Pathway Training Platform Motivosity Reward and Recognition system On Site Gym Purdi Perk Vouchers Pool table/ Batak/Table Football 25 days holiday Well Being day Birthday Bonus Anniversary Bonus Pension Scheme Medical Scheme Sick Pay Life Insurance 4 x salary * Free Parking