Job Description

We are looking to employ a Sales Support Operations Assistant for our site in Hixon.

Agrii is a leading provider of agronomy services, technology and strategic advice, supporting farmers across the UK to farm productively and sustainably. Alongside our agronomy expertise, our Farm Saved Seed (FSS) operations play a vital role in supporting customers at one of the busiest points of the agricultural calendar.

We are now seeking a Sales & Operations Support Assistant to join our team in a varied, hands-on role supporting both our sales function and day-to-day Farm Saved Seed operations. This is a dynamic position, ideal for someone who enjoys variety, working with people, and being actively involved in operational delivery.

What you'll do

Act as a first point of contact for customers, handling calls, enquiries and order support. Support sales activity through quotations, order processing and accurate system updates. Prepare job tickets and job packs to support daily operations within our Seed dept. Support warehouse and yard activity, including supervising operators when required. Operate an FLT safely and carry out manual handling as part of daily operations. Monitor vehicle checks, defects, fuel requirements and system updates. Manage chemical and bag stock, including counts, movement and safe decanting where required. Oversee waste, skips and consumables such as PPE and workshop materials. Coordinate maintenance administration including PMIs, MOTs, brake tests and documentation. Manage parts and tools ordering, invoices, POs and liaison with the workshop. Work closely with the Logistics team and wider site teams to support smooth day-to-day operations. Promote and maintain high standards of health and safety at all times.

What you'll bring

A valid FLT licence (or willingness to refresh/retrain). Confidence communicating with customers by phone and email. Strong IT skills, including Microsoft Office and internal systems. A well-organised approach with excellent attention to detail. Willingness to undertake manual handling and practical, hands-on tasks. Ability to supervise others when required and work calmly in a busy environment. A flexible, proactive and team-focused attitude. A strong commitment to health, safety and safe working practices.
This role will come with seasonal overtime requirements.

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Bereavement leave Company events Company pension Employee discount Employee mentoring programme Employee stock purchase plan Free parking Health & wellbeing programme On-site parking Paid volunteer time Referral programme Sick pay Store discount
Experience:

Warehouse: 1 year (required)
Licence/Certification:

Forklift Licence (preferred)
Work Location: In person