Job Description

About Us:

Motto Merchant Services

is an independent, fast-growing provider of card payment and merchant services, dedicated to supporting UK businesses of all sizes with modern, secure, and cost-effective payment solutions. We pride ourselves on delivering honest advice, competitive pricing, and a personal touch that sets us apart in a competitive industry. Our mission is simple: to make payments easy, reliable, and affordable for our customers -- and we're passionate about helping businesses succeed.

Based in Kings Hill, we've built a strong reputation for exceptional customer care and long-term client relationships. As we grow, we're looking for committed individuals to join our team and contribute to our continued success.

The Role:

We're seeking a detail-oriented and dependable Sales Support Specialist to assist our sales team and ensure seamless client onboarding and administration. This is a great opportunity for someone with previous admin experience in a sales environment who is looking to join a supportive and growing company.

What You'll Do Day-to-Day:

Process and track new merchant applications Check submitted documentation for accuracy and completeness Liaise with sales reps and clients to gather missing information or provide updates Maintain and update customer records in our CRM system Prepare contracts, welcome packs, and reports for new clients Answer incoming calls and emails, aiding or directing queries as needed Assist with general office administration and support tasks to help the team stay organised and efficient
You'll be a key part of keeping our operations running smoothly -- ensuring the sales team can focus on building relationships while you handle the essential details behind the scenes.

What We're Looking For:

Previous experience in an admin role, ideally supporting a sales function Strong communication and interpersonal skills Excellent organisational skills and attention to detail Confident using Microsoft Office and CRM/database systems A positive, proactive attitude and a willingness to learn A full UK driving licence is preferred
Why Join Motto?

Be part of a supportive, close-knit team in a growing business Friendly and professional office environment in Kings Hill Opportunities for personal development and career progression Competitive salary and company benefits A company that genuinely values your contribution
How to Apply:

If you're ready to bring your admin experience to a role where you can make a real impact, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 22,000.00-26,000.00 per year

Benefits:

Additional leave Company events Company pension Free parking On-site parking Referral programme Sick pay
Schedule:

Day shift Monday to Friday
Work Location: In person

Reference ID: MC/SSS1