Job Description

Hours of work:

10:00am-6:30pm Monday - Thursday and 9:30am-4:30pm Friday

Website:

Job Type:

Permanent

Salary:

From 25,000 per year

We are seeking a proactive and highly organised Sales and HR Liaison to serve as the critical link between our Sales team and the Human Resources department.

This is a unique opportunity to play a pivotal role in the success of our sales and HR functions. You will have a direct impact on improving communication and efficiency, working closely with senior leadership and helping to foster a positive and productive work environment.

If you're enthusiastic, ambitious, and eager to take your career to the next level, then Waddle is the place for you.

The Role

This role will provide comprehensive administrative and logistical support to the Sales Director and Sales Manager while also ensuring seamless communication and coordination of HR-related activities for the sales team. The ideal candidate must be an exceptional communicator, highly attentive to detail and adept at managing multiple priorities in a fast-paced environment.

The Sales Team Liaison is a key administrative role that provides comprehensive support to the Sales Director and Sales Manager. This position requires an exceptional communicator who is highly organised, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. You will be responsible for ensuring seamless communication and coordination between the Sales and Human Resources departments. Additionally, you will work directly with the Sales Director to support the professional growth of the Protection Advisor team by managing training administration, updating training logs, and scheduling all appraisals and training sessions within the CRM calendar.

Responsibilities

Administrative Support:

Manage schedules, coordinate meetings and handle correspondence for the Sales Director and Sales Manager.

Communication & Coordination:

Act as the primary point of contact for HR-related inquiries from the sales team, channeling information and requests to the appropriate HR personnel. This includes managing internal communications and announcements.

HR Administration:

Maintain and update training logs, performance records, and other relevant HR documentation.

Data & Reporting:

Ensure all sales team information, such as training completions and performance reviews, is accurately tracked and communicated to HR in a timely manner.

Problem Resolution:

Help resolve day-to-day operational issues for the sales team, escalating complex matters to the Sales Director or HR department as needed.

Project Management:

Assist with organising sales team events, training sessions and special projects.

Qualifications

Proven experience in an administrative, personal assistant, or HR-related role. Exceptional organisational and time-management skills. Strong written and verbal communication skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and other standard office software. Ability to handle confidential information with discretion and professionalism. A proactive attitude and a strong ability to work independently as well as part of a team. Familiarity with sales or HR processes is a plus.

About You

Proven experience in administration, reporting and updating documents. Strong communication and interpersonal skills Results-driven with a proactive approach to identifying opportunities or problems. Highly organised with the ability to communicate effectively across two departments. Motivated, ambitious, and eager to contribute to the success of a growing company.

What We Offer

Competitive salary A supportive, collaborative, and dynamic team culture. Opportunities for professional growth and career progression. The chance to play a key role in shaping the growth of Waddle.

The Company

Waddle is a fast-growing protection insurance company with over twelve years of experience within the industry. Waddle is a highly respected company within the insurance industry, held in high regard for our unique processes and always putting the client's needs and requirements at the forefront of our business. Over the last seven years Waddle has expanded to new heights and now has two offices, both in the heart of the Uplands, Swansea, with fifty members of staff - and growing.

Training and Development is a massive part of our company, and we continuously look to develop our employees in their role and future roles within the company. We have a committed training programme that begins when you first step in the door here at Waddle and will continue throughout your employment. We utilise a range of in house and external training programmes that will allow you to gain accredited, professional qualifications as you progress within your career.

Culture

Our workplace culture is very important to us here at Waddle. As the company has grown our focus on workplace culture has developed and grown with it. That includes both of our offices being dog friendly! We have a wonderful variety of office dogs who boost office morale and generally make our days better - make sure to check them out on our Instagram page.

As part of our focus on Health and Wellbeing within Waddle, as a company we take pride in making home cooked meals (all prepared in our in-house kitchen), creating new and tasty smoothies, as well as weekly running and tennis club after work that is open to everyone

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What to Expect from Working with Us

*You will join a vibrant team where collaboration is encouraged across all projects and departments.

*Opportunity to put your ideas across in a live project from the get-go.

*One to one mentoring whilst learning your new role.

*Continuous training throughout your employment so you will be up to date with all new product knowledge.

*An exciting career path with the opportunity to progress into more senior roles.

*You will be joining a social and active company who places employee wellbeing at the forefront of their business.

Why Work for Us

Our workplace culture is very important to us here at Waddle. As the company has grown our focus on workplace culture has developed and grown with it. There are many benefits to working for us, such as:

*Staff away days

- Our away days are highly anticipated throughout the year. We split the company into two teams and appoint two new team captains each time. Our latest events have included paintballing, zorb football, and a Pen Y Fan hike!

Dog friendly offices

- We have a wonderful variety of office dogs who boost office morale and generally makes our days better, make sure to check them out on our Instagram page.

Regular home cooked meals

- Summer BBQs are always on the menu here at Waddle, as well as making curries from scratch and a spot of baking! We regularly make extra food throughout the month, so there is always a meal in the freezer for your lunch.

Dedicated training and development structure

- Here at Waddle we truly value the importance of developing our staff. All of our training is fully funded by Waddle that will help you develop your career at Waddle and beyond. It is a blend of internal and external training to include professionally accredited courses such as CIPD, ILM, CeMap, R05 and many more.

Benefits

*Casual dress

*Early finish on Fridays

*Work Anniversaries and Birthday celebrations

*Company Events

*Free Food Days

*Dog friendly offices

Onsite gym
*Company pension

*28 days holidays

*Christmas office shut down

Click for more information regarding our benefits and company culture -

https://uk.indeed.com/cmp/Waddle-Insurance/photos

Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

Company pension Discounted or free food Free parking Health & wellbeing programme On-site gym
Work Location: In person